Application Manager

Finastra seeks an Application Manager in Baden, CH, to lead technical projects and support mission-critical banking systems in a hybrid role.

This position sits within the Application Management Team in Baden, Switzerland, focusing on mission-critical banking and payments environments. The role requires a hybrid work model with at least two days per week on-site, serving as a technical lead for both existing and new clients.

Responsibilities

• Act as the primary technical point of contact for clients, ensuring high satisfaction through effective deployment and configuration.
• Manage multiple internal and external technical projects, ensuring timely delivery while adhering to corporate standards.
• Coordinate with project and support teams to resolve integration issues and facilitate smooth operations.
• Lead troubleshooting efforts for technical defects, collaborating with product teams to implement fixes.
• Maintain and enhance documentation for procedures and customer onboarding processes.
• Provide technical expertise to Product Management and Sales departments.
• Identify potential project risks early and escalate critical issues that could impact success.
• Deploy and maintain interbank transaction applications on Linux infrastructure.
• Utilize Ansible for automation and Git for version control to improve system efficiency.
• Deliver second-level support via Jira, analyzing issues in UAT and Production environments.
• Conduct scheduled maintenance during evenings or weekends and participate in an on-call rotation.
• Monitor platform stability and performance using Zabbix.

Requirements

• Bachelor’s degree in Computer Science, IT, Economics, Finance, or equivalent professional experience.
• Strong background in application integration within Linux/Unix production settings.
• Experience with real-time processing, ideally in the banking sector or payment traffic.
• Proven track record contributing to finance-related projects, preferably within banks or financial institutions.
• Fluent proficiency in English.

Nice to have

• Ability to communicate in German.
• Knowledge of SWIFT AGI, SAG, or SASS services.
• Familiarity with configuration management tools such as Puppet or Chef.

What the company offers

• Flexible hybrid work arrangements.
• Unlimited vacation policy, subject to local regulations and business needs.
• Paid leave for voting, bereavement, sick days, and volunteering.
• Comprehensive benefits including medical, life, and disability insurance, plus retirement plans.
• Access to an Employee Assistance Program for confidential one-to-one support.
• Monthly social events and initiatives to foster well-being.
• Opportunities for professional growth through the Skills & Career Navigator tool.
• Inclusion in global recognition programs and employee surveys.
• Access to diversity and inclusion communities like Count Me In and Culture@Finastra.

About the company

Finastra is a global leader in financial services software, dedicated to expanding access to financial services and shaping the future of the industry. The organization is multicultural and successful, valuing individual uniqueness and diverse perspectives. It fosters an inclusive environment where employees feel supported and can be their authentic selves.

• Commitment to expanding financial access and innovating the industry.
• Celebration of multiculturalism and diverse backgrounds.
• Focus on inclusion, support, and authenticity for all employees.
• Regular monthly events to promote employee well-being and connection.