Human Factors Engineer & Service Lead

Ypsomed seeks a Senior Human Factors Engineer & Service Lead in Burgdorf to establish HF services, manage international studies, and advise pharmaceutical clients on regulatory compliance.

Ypsomed designs injection and infusion systems for self-medication in chronic disease management. This position is responsible for building out Human Factors as a distinct service line, securing new projects, and guiding customers through complex usability strategies for combination products.

Responsibilities

• Develop Human Factors into a standalone service offering and lead efforts to acquire related projects.
• Serve as a strategic advisor to pharmaceutical partners regarding usability approaches for combination products.
• Plan, execute, and oversee international formative, summative, and comparative usability studies.
• Oversee relationships with external consultants, vendors, and third-party testing labs.
• Direct or assist with Human Factors tasks concerning Instructions for Use and user interface design.
• Draft, update, and audit usability engineering files required for regulatory filings.
• Convert findings from usability research into strategic publications and evidence-based materials.
• Monitor global regulatory trends in Human Factors and help define the company’s stance on these issues.

Requirements

• Bachelor’s or Master’s degree in Human Factors, Ergonomics, Usability Engineering, Product Design, Psychology, or a closely related discipline.
• Minimum of seven years of professional experience working as a Human Factors consultant.
• Prior work experience within the combination product or medical device sector.
• Deep practical expertise in organizing, running, and documenting large-scale Human Factors studies for medical devices or combination products.
• Robust project management capabilities with a track record of handling several complex initiatives at once.
• Familiarity with international development programs and regulatory submissions for major markets including the FDA, EU MDR, NMPA, and Health Canada.
• English language proficiency at C1 level or higher.
• Valid authorization to travel to the United States.

Nice to have

• Proficiency in the German language.

What the company offers

• The company covers 55% of pension fund contributions.
• Mobility benefits such as charging stations, the Swiss Half Fare Card, parking, and easy access to public transport.
• Access to affordable or complimentary gyms across Switzerland.
• Financial assistance for childcare costs.
• Flexible scheduling options including shift work, annualized hours, and part-time arrangements.
• FlexWork policy allowing employees to choose their work location and time within Switzerland.
• Modern production facilities, offices, and break rooms.

About the company

Ypsomed is a fast-growing, family-owned enterprise dedicated to enabling individuals with chronic conditions to manage their treatment independently while preserving their quality of life.

• Operates as a successful, rapidly expanding family-owned business.
• Mission focuses on empowering self-treatment for chronic disease patients.