Functional and disciplinary leadership of the inside sales team.
Optimization and further development of internal processes in the inside sales area.
Ensuring high customer satisfaction through excellent service.
Close collaboration with the outside sales and other departments.
Processing customer inquiries and complaints.
Comprehensive telephone customer service – from creating quotes to order processing, invoicing, credit notes, and clarifying production dates and delivery deadlines.
Creating and analyzing reports and statistics to support the management.
Anforderungen
Completed commercial training or comparable qualification.
Several years of experience in inside sales, ideally in a leadership position.
Strong customer and service orientation.
Very good communication and leadership skills.
Initiative, structured and solution-oriented working style.
Good knowledge of MS Office.
Very good German and good French skills in writing and speaking.
Von Vorteil
Abacus software knowledge.
Italian language skills.
Was das Unternehmen bietet
Responsible and varied activity in a dynamic company where you can fully utilize your expertise and professional experience.
Open and helpful team culture with short decision-making paths.
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.