Supervisor, CQ Analytics

Johnson & Johnson seeks a Supervisor, CQ Analytics in Zuchwil, CH, to lead data analysis for Commercial Quality, supporting decision-making, compliance, and patient safety in medical devices. The role requires 4-6 years in quality or analytics, a relevant bachelor’s degree, and experience with quality data and reporting. Hybrid work model, full-time position.

The Supervisor, CQ Analytics leads data analysis efforts within Commercial Quality to enable informed decisions, ensure regulatory compliance, and drive continuous improvement. This role interprets quality data from complaints, post-market surveillance, and quality events, turning complex information into clear insights that support performance and patient safety in the global medical device industry.

Responsibilities

• Lead Commercial Quality analytics, ensuring data accuracy, consistency, and integrity.
• Supervise and mentor team members involved in quality data analysis, reporting, and dashboard creation.
• Analyze trends in complaints, nonconformances, CAPA, and post-market surveillance activities.
• Create and maintain quality metrics, dashboards, and reports for leadership use.
• Collaborate with Commercial Quality, Regulatory Affairs, and other teams to interpret data and find improvement areas.
• Assist with internal audits, regulatory inspections, and management reviews by preparing and analyzing data.
• Promote improvements in analytics processes, data quality, and reporting effectiveness.
• Act as a subject-matter expert for analytics tools, systems, and best practices in Commercial Quality.

Requirements

• Bachelor’s degree in Engineering, Life Sciences, Data Analytics, Statistics, or a related technical or scientific field.
• 4 to 6 years of experience in Quality Assurance, Commercial Quality, quality analytics, or a regulated medical device or pharmaceutical setting.
• Previous experience supervising team members or managing analytics-focused projects.
• Strong background in quality data analysis, metrics creation, and trend reporting.
• Understanding of quality management systems and post-market quality processes.
• Proven ability to convert complex data into clear, actionable insights for various stakeholders.

Nice to have

• Experience with EU MDR-regulated medical device products.
• Background in complaint trending, post-market surveillance analytics, or risk-based monitoring.
• Proficiency in analytics, reporting tools, dashboards, and data visualization platforms.
• History of supporting audits, inspections, or management review reporting.
• Knowledge of continuous improvement or statistical quality methodologies.
• Strong analytical, problem-solving, and organizational abilities.
• Advanced degree preferred.
• Certifications in quality or analytics preferred.

What the company offers

• Access to a 3a pension plan.
• Health insurance coverage.
• Public transport pass provided.
• Remote-friendly hybrid work environment.

About the company

Johnson & Johnson fosters an inclusive workplace where each employee is valued as an individual. The company respects diversity and dignity, recognizes employee merit, and ensures an inclusive interview process that accommodates applicants’ needs.

• Inclusive and respectful work environment.
• Commitment to employee diversity and individual merit.
• Accessible and accommodating interview process.