Associate Director, Product Owner, Content Platform

Novartis Pharma Schweiz AG seeks an Associate Director of Product Owner for its Content Platform in Basel. This hybrid role leads product outcomes for content capabilities, bridging business needs with technical delivery.

The successful candidate will lead product outcomes for specific capability areas within the content platform, such as Planning, Authoring, or Distribution. This position is critical to supporting the end-to-end content journey for international, regional, and country teams, ensuring that digital solutions align with strategic business goals and user requirements.

Responsibilities

• Define product vision, objectives, and roadmaps for assigned capability areas.
• Convert business requirements into detailed epics, features, user stories, and acceptance criteria.
• Manage and prioritize the product backlog to ensure delivery matches business outcomes.
• Make daily product decisions, handle delivery trade-offs, and coordinate dependencies across teams.
• Ensure feature validation and quality ownership, meeting compliance, regulatory, and usability standards.
• Drive adoption by providing training, acting as a subject matter expert, and gathering user feedback.
• Collaborate with Customer Success Managers to create training materials, playbooks, and best-practice guides.
• Partner with diverse stakeholders across Data, Analytics, AI, Medical, Commercial, and other departments.
• Track product performance and adoption KPIs to identify improvements in platform value and user experience.
• Keep up with emerging trends in marketing platforms and content technology.

Requirements

• University degree, preferably an advanced degree in business, technology, or a related field.
• At least seven years of experience in product development teams.
• Proven track record of managing and prioritizing backlogs in complex, cross-functional settings.
• Strong ability to write clear, detailed user stories and acceptance criteria.
• Experience working with distributed teams across different regions and time zones.

Nice to have

• Five or more years of experience with content platforms, marketing technology, or DAM ecosystems.
• Familiarity with specific content, marketing, or commercial platforms such as Wrike, Monday.com, ScreenDragon, Aprimo, Veeva PromoMats, Activator, Shaman, Veeva CRM, or Salesforce Marketing Cloud.

What the company offers

• Performance-based bonus tied to specific performance parameters.
• Insurance, retirement plans, wellbeing resources, and global recognition programs.
• Flexible and hybrid working options where feasible.
• Minimum of 14 weeks of paid parental leave.
• Potential long-term equity awards granted at the group level.

About the company

Novartis aims to be a recognized leader in Data, Analytics, AI, and Platforms, committed to reimagining medicine together. The company upholds pay equity as a fundamental principle and strives to create a diverse, equitable, and inclusive environment that treats all employees with dignity and respect.

• Leadership in Data, Analytics, AI, and Platforms.
• Commitment to reimagining medicine collaboratively.
• Pay equity as a core employment principle.
• Diverse, equitable, and inclusive workplace culture.