Associate Director, Product Owner, Content Platform

Novartis seeks an Associate Director, Product Owner for its Content Platform within the DAP team in Basel. The role focuses on product strategy, backlog management, and cross-functional collaboration for marketing technology solutions.

This position sits within the Data, Analytics, AI & Platforms (DAP) team under Marketing Platforms. The incumbent is responsible for owning product outcomes in specific capability areas, such as Planning, Authoring, DAM/MLR, or Distribution, ensuring these products deliver value to business users.

Responsibilities

• Define and communicate the product vision, objectives, and roadmap for the assigned capability area.
• Convert business requirements into structured epics, features, user stories, and acceptance criteria.
• Manage and prioritize the product backlog to align delivery with business goals and user needs.
• Make daily product decisions, handle delivery trade-offs, and coordinate dependencies across teams.
• Ensure solution quality by validating features against business intent, usability, compliance, and regulatory standards.
• Drive user adoption through hands-on training, feedback collection, and acting as a subject matter expert.
• Collaborate with Customer Success Managers to create training materials, playbooks, and best-practice guides.
• Engage with diverse stakeholders across Data, Analytics, AI, Medical, Value & Access, and commercial functions.
• Track product performance, adoption rates, and delivery KPIs to identify improvement opportunities.
• Keep abreast of emerging trends and best practices in marketing platforms and content technology.

Requirements

• University degree, preferably an advanced degree in business, technology, or a related discipline.
• At least 7 years of experience in product development teams.
• Proven track record of managing and prioritizing backlogs in complex, cross-functional settings.
• Strong ability to draft clear, detailed user stories and acceptance criteria.
• Experience collaborating with distributed teams across different regions and time zones.

Nice to have

• 5+ years of experience with content platforms, marketing technology, or DAM ecosystems.
• Familiarity with platforms such as Wrike, Monday.com, ScreenDragon, Aprimo, Veeva PromoMats, Activator, Shaman, Veeva CRM, or Salesforce Marketing Cloud.

What the company offers

• Annual base salary between CHF 126,000 and CHF 234,000.
• Performance-based bonus eligibility based on specific parameters.
• Potential long-term equity awards at the group level.
• Comprehensive benefits including insurance, retirement plans, wellbeing resources, and global recognition programs.
• Flexible and hybrid working arrangements where feasible.
• Minimum 14 weeks of paid parental leave.

About the company

Novartis strives to be a recognized leader in Data, Analytics, AI & Platforms. The company is dedicated to fostering an inclusive work environment with diverse teams that reflect the patients and communities it serves. Pay equity is a core principle of its employment policy.

• Commitment to becoming a leader in Data, Analytics, AI & Platforms.
• Focus on building an inclusive and diverse workplace.
• Adherence to pay equity as a fundamental employment principle.