Director of Business Excellence

Johnson & Johnson seeks a Director of Business Excellence in Zuchwil, CH, to lead supply chain operational improvement frameworks and drive measurable performance gains across global operations.

The company is looking for a strategic leader within its Supply Chain & Operations division to design, deploy, and refine an end-to-end operational excellence framework. This position focuses on defining performance standards, benchmarking against industry peers, and partnering with site leaders to accelerate continuous improvement and deliver tangible business results.

Responsibilities

• Create and roll out a comprehensive SC&O Business Excellence framework aligned with enterprise goals.
• Establish KPIs and maturity models to evaluate operational performance and ensure accountability.
• Compare internal processes against industry benchmarks to find gaps and competitive opportunities.
• Collaborate with manufacturing, planning, procurement, logistics, and quality teams to implement best practices.
• Lead Lean and Six Sigma initiatives to improve cost, service, quality, and working capital.
• Manage a pipeline of improvement projects, prioritizing them by value and strategic fit.
• Develop organizational capabilities through training, coaching, and change management.
• Promote data-driven decisions using analytics, dashboards, and reporting tools.
• Work with senior leaders to turn business strategy into actionable operational roadmaps.
• Ensure process consistency, standardization, and scalability across the global network.

Requirements

• Bachelor’s degree in Supply Chain, Engineering, Operations Management, Business, or a related field.
• Over 10 years of progressive experience in supply chain, operations, or operational excellence roles within a complex, global organization.
• Proven track record of leading enterprise-level continuous improvement programs with measurable results.
• Strong expertise in Lean, Six Sigma, and process improvement methodologies.
• Experience developing KPIs, performance management systems, and benchmarking frameworks.
• Ability to lead cross-functional teams and influence senior stakeholders in a matrixed environment.
• Strong analytical skills with experience leveraging data to drive decisions and business outcomes.
• English language proficiency required.

Nice to have

• Advanced degree (MBA, Master’s in Engineering, Supply Chain, or related discipline).
• Experience in MedTech, healthcare, or other highly regulated industries.
• Certification in Lean Six Sigma (Black Belt or Master Black Belt).
• Experience with digital/analytics tools supporting operational excellence (e.g., advanced analytics, automation, visualization platforms).
• Track record of building and scaling capability development programs across multiple sites.
• Experience supporting large-scale business transformation or system implementation initiatives.
• Strong financial acumen, including understanding of cost drivers, productivity metrics, and ROI for improvement initiatives.
• Excellent communication and leadership skills, with the ability to translate strategy into execution.
• Additional languages beyond English.

What the company offers

• Opportunity to shape how operational excellence is defined, measured, and executed across a global MedTech organization.
• Inclusive work environment where each person is considered as an individual, respecting diversity and dignity.
• Support for the whole health of employees throughout their wellness, career and life journey.

About the company

DePuy Synthes, part of Johnson & Johnson, is a global leader in orthopedics, advancing innovative solutions that help restore mobility and improve lives worldwide. Guided by its Credo, the company is committed to its employees and aims to build a world where complex diseases are prevented, treated, and cured, believing that health is everything.

• Guided by the Credo, the company is responsible to its employees who work with them throughout the world.
• DePuy Synthes is a global leader in orthopedics, advancing innovative solutions that help restore mobility and improve lives worldwide.