Italian Customer Client Support in Sunny Greece - Fully Paid Relocation

Next Job Abroad seeks a Junior Italian Customer Client Support Specialist in Greece, offering fully paid relocation. The role requires fluency in Italian and working proficiency in English, with a focus on delivering excellent client service.

This position involves providing customer support to Italian-speaking clients in Greece, with the company covering all relocation expenses. The role is designed to ensure clients receive high-quality assistance through various communication channels while contributing to service improvements.

Responsibilities

• Deliver high-quality customer support to Italian-speaking clients using phone, email, and chat.
• Respond promptly and professionally to client inquiries, concerns, and feedback.
• Help clients understand and use company services and products effectively.
• Work with other teams to resolve complex client issues and enhance service delivery.
• Keep detailed and accurate records of client interactions in the CRM system.
• Spot recurring problems or trends and report them to management for action.
• Participate in team efforts to boost overall customer satisfaction.

Requirements

• Fluent in Italian and able to communicate effectively in English.
• Prior experience in customer service or support roles is preferred.
• Strong communication and interpersonal abilities with a focus on client needs.
• Good problem-solving skills and a positive approach to challenges.
• Capable of working both independently and within a diverse team.
• Experience with CRM systems or customer support tools is beneficial.
• Openness to relocating to Greece and adapting to a new cultural environment.

Nice to have

• Knowledge of additional languages is advantageous.
• Familiarity with CRM systems and customer support software is helpful.

What the company offers

• Full relocation support, including flights, transfers, and hotel accommodations.
• Opportunities for professional development and career advancement.
• Work in an international and diverse team environment.
• Competitive performance-based bonuses.
• Monthly salary between €1200 and €1500, with 14 pay periods annually.
• Health care benefits and various employee discounts.
• Comprehensive training provided by certified instructors.
• Modern office space with comfortable break areas.
• Company-sponsored events and social responsibility programs.
• Referral program with bonuses for successful recommendations.
• Free Greek language courses for employees.
• Employment with a Great Place to Work-Certified Company.

About the company

Next Job Abroad fosters a vibrant workplace that values employee contributions and aims to create meaningful connections. The company is recognized as a Great Place to Work-Certified organization, emphasizing a positive and engaging culture.

• Commitment to creating genuine connections with clients and employees.
• Dynamic and inclusive work environment that values individual input.
• Certified as a Great Place to Work, reflecting a strong company culture.