Next Job Abroad seeks a German-speaking Customer Support Representative in Zürich for a relocation to Greece. The role involves handling customer inquiries via phone, chat, and email within an international team.
This position serves as a Customer Support Representative for a well-known international brand, focusing on delivering high-quality service to German-speaking clients. The role combines professional growth with the opportunity to experience the Mediterranean lifestyle in a collaborative, global environment.
Responsibilities
- Managing customer interactions through phone, chat, and email channels.
- Resolving customer inquiries and ensuring follow-ups until issues are settled.
- Representing the brand by providing excellent service and building professional relationships.
- Utilizing empathy and clear communication to connect with clients.
- Meeting individual and team performance targets.
Requirements
- Fluent proficiency in German.
- Good command of English for communication.
- Strong problem-solving and communication skills.
- Competent computer skills.
- Ability to multitask and remain organized.
- A positive attitude suitable for a fast-paced, international setting.
What the company offers
- Relocation support including flights, initial hotel stay, and housing search assistance.
- Competitive monthly salary with two extra payments annually.
- Paid training provided by certified instructors.
- Private health insurance and various employee discounts.
- Free online Greek language courses.
- Opportunities for career development and internal advancement.
- Regular team events and community activities.
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.