Order Management Specialist

Michael Page is hiring a Mid-level Order Management Specialist for an on-site contract role in Genève, CH. The position focuses on order-to-cash accuracy, billing reconciliation, and cross-functional coordination.

This position serves as a key component of the order-to-cash workflow. The specialist ensures that sales and billing systems operate with precision and adhere to compliance standards, bridging the gap between customer orders and financial recognition.

Responsibilities

• Enter and check customer orders within Salesforce, confirming that account details, product selections, and pricing are correct.
• Compare purchase orders against existing contracts and quotes to detect and address any mismatches prior to billing.
• Handle subscription billing cycles, generate invoices, and reconcile incoming payments.
• Collaborate with Sales, Finance, and Customer Success teams to fix order errors and resolve contract-related problems.
• Guarantee that revenue recognition methods comply with GAAP regulations.
• Assist with month-end closing procedures by reconciling data from orders and billing systems.
• Spot opportunities to enhance order management workflows and implement process improvements.
• Preserve data consistency between CRM databases and billing platforms.

Requirements

• Several years of professional background in order management, billing, or revenue operations.
• Prior experience utilizing a payment or billing platform.
• Practical understanding of GAAP principles, with a specific focus on revenue recognition.
• Strong ability to verify purchase orders and match them against contractual terms or quotes.
• Ability to navigate complex or ambiguous order scenarios, determining when to solve issues independently versus when to escalate.
• High attention to detail and effective communication skills for working across multiple departments.

Nice to have

• Direct, hands-on experience working with Salesforce.

What the company offers

• The chance to become part of a vibrant and international team.