Outpatient Lead

Johnson & Johnson seeks an Outpatient Lead in Zug, CH, for a full-time hybrid role. The position focuses on developing and scaling outpatient care models across countries, aligning clinical and operational strategies with country teams.

The Outpatient Lead is responsible for shaping and expanding the company’s outpatient care strategy across multiple countries. This international, cross-functional role drives the transition of suitable medical procedures and patient pathways to outpatient settings, working closely with country organizations to define and scale effective models.

Responsibilities

• Develop and refine the outpatient care value proposition and adaptable clinical and operational models for global use
• Convert strategic goals into practical implementation guides, including model selection, prerequisites, steps, and success metrics
• Collect insights from country operations to continuously enhance models, tools, and templates
• Assess and quantify outpatient opportunities across countries and key medical procedures
• Manage a standardized process for evaluating and prioritizing opportunities across countries, sites, and partnership goals
• Maintain a clear overview of the opportunity pipeline, including value, effort, and timing, to support strategic investment decisions
• Coordinate with country teams and cross-functional partners on opportunity assessments, data needs, and next steps
• Collaborate with country leaders to choose target sites and co-design patient pathway changes, supporting expansion across accounts
• Establish measurable outcomes and build practical economic cases to guide implementation and show impact
• Produce evidence-based materials and case studies to strengthen credibility and support wider adoption
• Package the outpatient offering and equip countries with tools, messaging, and coaching to promote adoption and pipeline growth

Requirements

• Combines clinical expertise with practical operational insight to align stakeholders and advance care delivery changes
• Demonstrates strong stakeholder engagement, commercial understanding, and project management skills
• Creates compelling economic arguments around capacity, productivity, and cost to engage hospital leaders and support commercial goals
• Leads through influence, coordinating cross-functional efforts across regions without direct authority
• Balances global standardization with local flexibility, capturing best practices while allowing country-specific execution
• Operates with a strong compliance focus, ensuring all solutions, data use, and claims meet legal and regulatory standards

Nice to have

• Experience in Account Management
• Background in Alliance Formation
• Strong Commercial Awareness
• Consulting experience
• Customer Centricity and Customer Experience Management skills
• Data Savvy and analytical capabilities
• Goal-Oriented mindset
• Interpersonal Influence and negotiation skills
• Knowledge in Medical Technology
• Organizing and process improvement abilities
• Experience in Personalized Services
• Revenue Management expertise
• Solutions Selling experience
• Familiarity with Standard Operating Procedure (SOP)
• Sustainable Procurement knowledge
• Technical Credibility
• Vendor Selection experience

About the company

Johnson & Johnson is committed to its employees, fostering an inclusive environment where each individual is valued. The company respects diversity and merit, and is dedicated to advancing health by preventing, treating, and curing complex diseases.

• Provides an inclusive work environment where every employee is treated as an individual
• Respects the diversity and dignity of employees and recognizes their merit
• Believes health is everything and strives to create a world where complex diseases are prevented, treated, and cured