International Key Accounts Lead

Johnson & Johnson seeks an International Key Accounts Lead in Zug to manage EUR 100M in strategic business across EMEA, focusing on C-suite relationships and cross-functional alignment.

This EMEA-based position provides strategic account leadership for Johnson & Johnson's international portfolio. The incumbent holds full accountability for approximately EUR 100 million in strategic customer business, partnering with country commercial teams to ensure aligned execution and sustainable growth across multiple markets.

Responsibilities

• Develop and implement international account strategies that align with regional and franchise goals.
• Manage a portfolio worth roughly EUR 100 million, ensuring long-term growth and client retention.
• Convert customer system strategies into actionable international account plans.
• Serve as the main international contact for designated strategic clients.
• Establish and nurture trusted relationships with C-suite executives and senior leaders internationally.
• Direct complex international negotiations, including multi-year framework and whole-business agreements.
• Lead virtual, cross-country account teams without relying on formal authority.
• Foster an EMEA Key Account Manager community to promote best-practice sharing and consistent strategic approaches.
• Coach country teams on Key Account Management capabilities, driving the adoption of international planning standards and governance tools.

Requirements

• Maintain a reputation as a trusted strategic partner among customers.
• Demonstrate ownership of large-scale international business, with experience managing portfolios around EUR 300 million.
• Secure international agreements that are successfully adopted at the local level.
• Mobilize diverse stakeholders to ensure consistent execution across different countries.
• Lead through influence and credibility, aligning senior stakeholders and country leadership without formal authority.
• Communicate with executive-level clarity, synthesizing complexity into clear narratives, decisions, and actions.

About the company

Johnson & Johnson operates with a strong sense of responsibility toward its global workforce. The company fosters an inclusive environment where every individual is valued and respected. Diversity and dignity are central to its culture, with merit recognized across all levels of the organization.

• Commitment to responsibility toward employees worldwide.
• Inclusive work environment valuing each person as an individual.
• Respect for diversity, dignity, and merit.