Sachbearbeiter Customer Relation Center DE/FR 80-100% (m/w/d)

Aufgaben

• Handling written inquiries from customers and dealers in German and French (Italian is an advantage).
• Maintaining customer master data and registering/deregistering contracts in the ZEK database.
• Creating billing statements for contract terminations and resolutions.
• Creating customer-specific documents such as leasing liabilities.
• Collaborating in cross-departmental tasks, actively shaping team building, and supporting the further development of products and processes.

Anforderungen

• Completed commercial basic training or equivalent.
• At least three years of relevant professional experience, ideally in leasing, financing, or service environments.
• Very good German skills and good French skills.
• Good user skills in MS Office.
• High customer and service orientation, independence, and flexibility in daily work.

Von Vorteil

• Italian and/or English skills.

Was das Unternehmen bietet

• Holistic mobility concept: parking garage, car-sharing, and an e-bike fleet.
• Special conditions for vehicle purchase and service for you and your family.
• Hybrid working flexibility to balance family, hobbies, and career.
• Free access to the company fitness studio.
• Culinary enjoyment: pizza and coffee from the in-house pizzaiolo and barista.

Bewerbung

Einzureichende Unterlagen:

• Online application