Telephonist & Office Services Coordinator

Michael Page seeks a Senior Telephonist & Office Services Coordinator in Geneva to manage multilingual switchboards, VIP communications, and office facility requests on-site.

This position serves as the central communication hub for senior management, requiring the incumbent to operate complex telephony systems while maintaining strict confidentiality. The role combines high-level administrative support with facility coordination, ensuring seamless internal and external interactions for key stakeholders.

Responsibilities

• Manage a busy, multilingual switchboard to ensure efficient call distribution.
• Control the CISCO telephony platform, including routing calls and processing messages through the operator console.
• Interact with VIPs and executive leaders with the highest level of discretion and privacy.
• Enforce security measures to detect and block fraudulent or suspicious calls.
• Organize travel logistics, such as domestic rail bookings via CFF and international trip arrangements.
• Track and resolve building maintenance or facility issues using the internal ticketing platform.

Requirements

• At least five years of experience in a comparable service-oriented role within a demanding environment.
• Professional proficiency in both French and English, meeting a C1 level standard.
• Demonstrated ability to navigate telephony hardware and standard administrative software with ease.

Nice to have

• Proficiency in languages other than French and English.

What the company offers

• A full-time permanent position.