Senior Switchboard & Office Services Coordinator

Michael Page seeks a Senior Switchboard & Office Services Coordinator in Geneva to manage a multilingual switchboard and office operations in a high-expectation environment.

This position is responsible for running a busy, multilingual switchboard and overseeing general office services within a demanding, service-oriented setting. The role requires handling communications with discretion and managing administrative tasks to support senior leadership and facility operations.

Responsibilities

• Manage a high-volume, multilingual switchboard to ensure smooth call handling.
• Administer the CISCO telephony system, including call routing, message management, and support for executive staff.
• Interact with VIPs and external contacts with strict confidentiality, discretion, and professionalism.
• Enforce security protocols by identifying and managing suspicious or fraudulent calls.
• Coordinate travel logistics, including domestic train bookings, international travel requests, and subscription renewals.
• Process and follow up on facility-related requests through the internal ticketing system.

Requirements

• At least five years of experience in a similar role within a high-expectation, service-driven environment.
• Fluency in French and English at a C1 level or higher.
• Strong technical proficiency with telephony systems and administrative tools.

Nice to have

• Proficiency in additional languages beyond French and English is considered an advantage.

What the company offers

• Full-time employment.