Transcend GTO-QM, Clinical Quality

Johnson & Johnson seeks a Senior Clinical Quality expert in Zug to lead ERP transformation and process harmonization for global Clinical/R&D Quality operations.

This position plays a central role in a worldwide initiative to modernize transactional workflows by consolidating them into a single ERP system. The incumbent will drive the standardization of Clinical and R&D Quality processes, develop the global template, and act as a change champion to ensure smooth adoption across markets.

Responsibilities

• Act as the subject matter expert for Innovative Medicine Clinical and R&D Quality activities, driving the standardization and adoption of S/4 HANA capabilities globally.
• Ensure that all quality processes and system designs align with the future-state blueprint for the Transcend program.
• Champion change management efforts within Clinical and R&D Quality to support global process harmonization.
• Create, maintain, and govern the Global Template to guarantee consistency and integrity across all operational markets.
• Design and refine business processes to fit the future Clinical and R&D Quality ecosystem architecture.
• Assist in executing business simulations and user acceptance testing phases.
• Map and document end-to-end workflows for Clinical and R&D Quality functions.
• Contribute to training design, compliance documentation, and continuous process improvement initiatives.
• Establish standard testing methodologies and tools to validate process consistency.
• Support activities related to quality compliance, system validation, and change control.

Requirements

• At least 10 years of professional experience in relevant fields.
• Functional background in Operations, Supply Chain, or Finance within complex, multi-ERP environments.
• Proven track record of supporting or operating large-scale ERP processes during transformation or implementation projects.
• Experience leading or improving operational technological processes in a global organizational setting.
• Demonstrated experience in people management and staff development.
• Strong proficiency in written and spoken English.

Nice to have

• A bachelor’s degree or equivalent educational background.
• Certifications such as PMP, FPX, APICS, or Lean/Six Sigma.
• Prior experience in pharmaceuticals, life sciences, or other highly regulated industries.
• Skills in business process design, engineering, or optimization.
• History of participating in large-scale SAP ERP replacement projects.
• Additional language proficiency in German, Dutch, or Italian.

What the company offers

• A hybrid work model requiring a minimum of three days on-site per week, with two days available for remote work.
• An inclusive workplace culture that values each employee as an individual.

About the company

Johnson & Johnson operates with the belief that health is paramount, striving to create a world where complex diseases are prevented, treated, and cured. Guided by its Credo, the company holds itself responsible to its employees, respecting their diversity and dignity while recognizing individual merit.

• Commitment to preventing, treating, and curing complex diseases.
• Guidance by the company Credo with a focus on responsibility to employees.
• Respect for employee diversity, dignity, and merit.