Client Advisor

Grafton Recruitment seeks a Client Advisor in Gstaad to drive sales and deliver a premium shopping experience while cultivating lasting client relationships.

This position is centered on meeting sales objectives through a tailored client journey that upholds the brand's premium standards. The advisor will also focus on developing and maintaining strong connections with both local residents and visiting guests.

Responsibilities

• Meet personal and group sales goals by delivering a customized shopping experience that matches the brand's high standards.
• Develop and sustain long-term relationships with local and visiting clients through consistent follow-ups and handling post-purchase inquiries.
• Use digital platforms to keep clients engaged and loyal.
• Stay well-informed about materials and seasonal lines to offer expert styling and quality advice.
• Support visual merchandising efforts to keep the boutique aligned with the brand's aesthetic.
• Help with stock control and routine store upkeep.

Requirements

• Usually demands at least three years of experience in luxury retail sales.
• Must be fluent in English.
• Excellent interpersonal and communication abilities.
• Ability to thrive in a fast-paced setting.
• Strong team player with a collaborative mindset.
• Skilled in using digital tools like SAP or Microsoft Office for client data and store operations.

Nice to have

• Knowledge of German or French is a significant plus.