The company is reviving the Universal Genève brand and seeks a Client Advisor in Geneva to build a personal client book, drive boutique sales, and deliver a tailored experience to ultra-high-net-worth collectors.
This position supports the relaunch of the Universal Genève brand by establishing its retail presence in Geneva. The advisor will focus on growing a personal portfolio of high-value clients and contributing to the boutique's overall commercial performance.
Responsibilities
- Identify and acquire new ultra-high-net-worth clients through networking and direct outreach.
- Convert international prospects and finalize high-value sales transactions remotely.
- Develop and maintain a strong personal client database by identifying new prospects.
- Anticipate client preferences to create a highly personalized shopping journey.
- Guide collectors through the purchasing process with a refined sales approach.
- Act as a brand representative at internal and external events, upholding core values.
- Maintain deep knowledge of the collections, brand heritage, and current industry trends.
- Assist in organizing boutique events, private viewings, and client entertainment.
- Utilize CRM tools to identify sales opportunities and enhance commercial outcomes.
- Collaborate with the Head of Retail Excellence to manage secure global deliveries.
- Review personal sales performance data to adjust strategies and surpass targets.
Requirements
- Three to five years of experience in luxury retail, particularly in remote clienteling or high-end watchmaking.
- Demonstrated ability to actively recruit clients and build a portfolio of high-net-worth individuals.
- Results-driven mindset with the persistence to close high-value sales remotely.
- Full professional proficiency in both French and English.
- Deep appreciation for watchmaking and a commitment to elegant, precise standards.
Nice to have
- Proficiency in languages other than French and English.
What the company offers
- Option to work from home based on role needs.
- Referral incentives.
- Professional development pathways.
- A feedback-oriented work environment.
- Competitive compensation and benefits package.
About the company
Founded in 1894, Universal Genève is a historic Swiss watchmaking house celebrated for its technical mastery and refined aesthetics. The brand's revival emphasizes exceptional craftsmanship and a personalized client journey. The company fosters an authentic culture that values diversity, equity, inclusion, and employee well-being.
- Commitment to technical excellence and refined design in timepiece creation.
- Focus on delivering a seamless, elevated, and personal client experience.
- Promotion of authenticity and employee well-being through diversity, equity, and inclusion initiatives.
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.