Enquirus Communication Project Manager

Richemont seeks a Senior Communication Project Manager to lead the strategic communications and marketing efforts for Enquirus, the global lost and stolen watch and jewellery database.

Enquirus is a secure, global platform designed to protect and store information about watches and jewellery, helping to combat crime in the industry. This role is critical for increasing the platform's worldwide visibility and establishing it as the industry standard through strategic communications and marketing initiatives.

Responsibilities

• Develop and execute a comprehensive communication plan, including audience analysis and segmentation.
• Define core messaging, value propositions, taglines, and elevator pitches for different audience segments.
• Ensure all communication materials align with Enquirus Management objectives, brand values, and mission.
• Coordinate internal and external communication requests, liaising with legal experts and external agencies.
• Update website content, develop email campaigns, and prepare media toolkits to communicate value to partners.
• Establish communication guidelines, tone of voice, and visual identity standards for consistency.
• Define communication channels and distribution strategies, including social media, press releases, and industry events.
• Conduct gap analysis of existing communication assets and identify areas for improvement.
• Establish approval processes for communication materials involving stakeholders like Management and Legal.
• Oversee SEO/SEA strategy development, implementation, and performance tracking to optimize visibility.
• Monitor KPIs for digital marketing initiatives and analyze results for continuous improvement.
• Lead the onboarding process for external partners, including managing API usage and agreement terms.
• Serve as the primary contact for partners, managing inquiries and fostering relationships.
• Develop strategies for engaging with new retail partners and ongoing partnerships.
• Create a plan for information dissemination to smaller pre-owned retailers.
• Collaborate with the Product Owner to manage new requirements from partner feedback.
• Manage planning and execution of participation in key industry events like Watches & Wonders.
• Provide backup support for the Operation Project Manager regarding CRC Management during absences.
• Work with the team to establish Enquirus as the industry standard.

Requirements

• Minimum of 7 years of experience in Communication, Marketing, or Project Management.
• Excellent written and spoken communication skills in English.
• Strong organizational and time management abilities.
• Ability to prioritize and manage multiple tasks effectively.
• Strong problem-solving skills.
• High level of proficiency in MS Office, particularly Excel.
• Ability to work independently and collaboratively within a team.

Nice to have

• Spoken communication skills in languages other than English.

What the company offers

• Opportunity to work within a cohesive team that collaborates with internal Richemont colleagues and external partners.

About the company

Richemont is committed to preserving the heritage and identity of its houses while innovating and designing new products that align with their values through permanent creativity. The company prioritizes solidarity, collegiality, loyalty, autonomy, empathy, courage, curiosity, humility, and integrity.

• Prioritizes solidarity, collegiality, loyalty, and autonomy.
• Promotes empathy, courage, curiosity, humility, and integrity.
• Strives to preserve the heritage and identity specific to each house.
• Committed to innovating and designing new products in line with house values.