Global Patient Access Enablement Lead, Sr Manager

Takeda · Zürich

Objectives/Purpose

  • Support the design, implementation, and continuous improvement of GPA capabilities, including processes, tools, and ways of working
  • Serve as a flexible, high-impact team member who can step into priority areas across GPA (e.g., operations, programs, compliance) to address gaps and drive execution.
  • Lead the transition and execution of Compassionate Use access programs, ensuring seamless end-to-end operationalization through cross-functional and NGO partnerships, including patient transition planning and execution
  • Deliver programs reporting and operational performance oversight (e.g., patient status tracking, transition progress, issue log, risks/escalations) for programs.

Accountabilities

  • Contribute to the design, implementation, and continuous improvement of GPA capabilities, including processes, tools, governance, and ways of working.
  • Lead the execution and optimization of Compassionate Use Access programs through coordination, tracking, and process improvement.
  • Coordinate cross-functionally with Supply Chain/Clinical Supply, PV/Safety, Quality, Medical, Legal/Compliance, vendors, and NGOs to ensure compliant, timely execution and rapid issue resolution.
  • Deliver Compassionate Use Access programs reporting and insights to support operational and strategic priorities
  • Own and maintain execution trackers (e.g., patient status, milestones, exceptions, issue log) and provide regular status updates to stakeholders and leadership.
  • Identify operational risks and bottlenecks early (e.g., country readiness, supply constraints, partner readiness), propose options, and drive decisions through to closure.
  • Develop practical solutions, templates, and frameworks that enable teams to operate more effectively.
  • Partner with functions such as Strategy & Operations, Compliance, Medical, and Vendors to drive aligned execution and adherence to global standards and ways of working.
  • Support operational execution across programs, including problem-solving, issue resolution, and coordination of activities.
  • As a flexible resource across Global Patient Access, stepping into high-priority areas or covering gaps to ensure continuity of delivery, as based on agreed prioritization.

Education, Behavioural Competencies and Skills

Required Education & Experience

  • PhD, PharmD with ~3+years; MS with ~5+ years; BS with ~8+ years experience or related experience in clinical research and/or early access program in the pharmaceutical industry or CRO
  • Experience in Patient Access, Global Medical Operations or related functions
  • 5+ years of effective project management, clinical operations, Patient Access
  • Experience with digital tools leveraging digital platforms, data tools, and analytics solutions to support operational excellence, governance, and data‑driven decision‑making across global teams.
  • Good understanding of global regulatory and compliance requirements for patient access, clinical research, including but not limited to good knowledge of medical terminology, e-CRF, clinical data and ICH GCP
  • Experience working with clinical supply/supply chain, vendors and external organizations (including corporations, associations, non-governmental organizations, and academic institutions) relevant to the patient access field
  • Experience working within a complex, global organization and demonstrated ability to work across functions at all levels without minimal direct authority

Behavioural Competencies & Skills

  • Structured and detail‑oriented, with a strong focus on quality and accuracy.
  • Comfortable working through ambiguity and evolving priorities.

Preferred

  • Advanced degree in a health, life sciences, data, or technology‑related discipline (e.g., Pharmacy, Public Health, Health Informatics, Data Analytics).

Additional Information

  • Percentage of travel: Requires approximately 10% travel, including overnight and international travel to other Takeda sites and meetings with external partners

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