Global Quality Specialist - UPS

ABB is hiring a Senior Global Quality Specialist to oversee product and process quality for UPS systems within its Critical Power Function, ensuring consistency across global manufacturing and sales units.

This position acts as the central quality authority for specific UPS product families within the Critical Power Function of ABB's Electrification Smart Power Division. The role is responsible for driving quality excellence and consistency from the initial design phase through full-scale production, serving as a key liaison between various manufacturing units and local sales organizations.

Responsibilities

• Manage key performance indicators (KPIs) for assigned product lines, aggregating data from different factories and sales regions to track progress.
• Monitor metrics such as Time-to-Close, Customer Defects Per Unit (DPU), Cost of Poor Quality (CoPQ), and First Pass Yield (FPY), providing detailed breakdowns by site to guide improvement efforts.
• Align root cause analyses and corrective actions across all locations to avoid redundant work and establish a unified quality perspective.
• Serve as the primary contact for major quality incidents and lead investigation processes when issues involve multiple facilities.
• Coordinate the rollout of corrective and preventive actions, including engineering changes and material rework, to resolve problems quickly and maintain customer satisfaction.
• Advise manufacturing sites and sales organizations on quality standards to ensure consistent practices for designated products.
• Facilitate knowledge exchange and proactive alignment on quality strategies to create a cohesive quality voice across the organization.
• Take charge of quality assurance from the concept stage through to product release in New Product Introduction (NPI) projects.
• Participate in MSET sessions, design reviews, and sprint gates as the quality expert, defining requirements, leading PCP execution, and verifying compliance with quality standards.

Requirements

• Bachelor’s or Master’s degree in Engineering, preferably in Electrical, Electronic, or a related discipline.
• Over ten years of experience in quality management roles within manufacturing or industrial settings.
• Extensive knowledge of UPS systems, covering their design, manufacturing processes, and entire lifecycle.
• Demonstrated ability to manage quality across functions and sites, including expertise in root cause analysis, CAPA processes, and KPI-driven performance tracking.
• Strong communication and stakeholder management abilities, with the capacity to influence and align global teams across diverse cultures and organizational levels.

About the company

ABB supports industries in operating more efficiently and sustainably. The company fosters a culture where employees are encouraged to lead and develop their careers while making a tangible impact. It values diversity, welcoming individuals with varied backgrounds who are curious, courageous, and creative.

• Contributing to leaner and cleaner industrial operations.
• Empowering employees to take leadership roles and support their professional growth.
• Valuing diverse backgrounds and traits such as curiosity, courage, and creativity.