Head of Retail Media (m/f/d) 100%

Manor AG seeks a Head of Retail Media in Basel to lead retail media strategy, drive business growth, and build a high-performance team within the marketing department.

This full-time, permanent position joins the marketing team at the Basel headquarters to strengthen its capabilities. Starting December 1, 2026, the role focuses on advancing the retail media vision across the organization while aligning closely with business leaders in marketing, buying, and e-commerce.

Responsibilities

• Manage assigned business cases by handling forecasting, planning, and steering key performance indicators.
• Design customized strategies to meet objectives and support sustained business expansion.
• Cultivate strong business relationships, oversee client projects, and ensure account service and profitability align with Group Strategy.
• Champion the retail media vision throughout the organization and coordinate closely with marketing, buying, and e-commerce leaders.
• Help set quantitative and qualitative targets and develop strategic plans to enhance the retail media product offering in the short and long term.
• Lead bespoke projects that introduce innovative retail media services and explore new collaboration methods with internal and external partners.
• Foster a high-performance sales and operations culture by focusing on people development and enablement.

Requirements

• Over 9 years of experience in retail media sales, ideally within the fashion or lifestyle sector, including recent management of partner-facing teams.
• Strong grasp of online and offline marketing, including campaign workflows, technical details, KPI analysis, and interest in emerging trends.
• Capability to lead projects, including technological innovation, to expand the retail media product portfolio and reporting.
• Excellent interpersonal skills, including communication, presentation, persuasion, and influence.
• Strong organizational abilities, including efficiency, punctuality, and teamwork.
• Proven track record in leading and developing high-performing teams with a focus on talent growth and achieving business goals.
• Ability to shift between strategic oversight and hands-on operational tasks.
• Fluency in English and at least one Swiss national language (German, French, or Italian).

About the company

Manor AG is the Swiss market leader in the department store industry, holding approximately 60 percent market share. The company operates 59 department stores, 23 Manor Food markets, 25 Manora restaurants, and 3 distribution centers, employing around 7,500 people and training approximately 250 apprentices annually. Its service philosophy centers on the 'Special Everyday' promise, supported by values of team spirit, agility, and customer focus.

• Service is built around the 'Special Everyday' promise.
• Core values include team spirit, agility, and customer focus.
• Market leader in Swiss department stores with a 60% market share.
• Employs around 7,500 staff and trains about 250 apprentices yearly.
• Operates 59 department stores, 23 Manor Food markets, 25 Manora restaurants, and 3 distribution centers.