Head of UX

Dept Design & Technology AG seeks a Head of UX in Zurich to lead the DACH practice, balancing design excellence with operational health and strategic impact.

Based in the Zurich Experience & Engineering unit, this leadership role oversees the entire DACH UX value chain. The position requires balancing high-quality craft with delivery standards and operational stability while driving strategic business results for key accounts.

Responsibilities

• Establish user-centric design standards that deliver measurable business value for major clients and new opportunities.
• Oversee departmental delivery excellence and maintain rigorous quality monitoring processes.
• Manage operational health, ensuring high levels of satisfaction for both clients and team members.
• Collaborate closely with international EMEA teams and other specialized crafts.
• Represent the company internally and externally by sharing pioneering work through industry speaking and contributions.

Requirements

• More than 15 years of professional experience in UX and product design.
• A strong portfolio demonstrating expertise across the full UX value chain.
• Over 10 years of experience in people leadership roles.
• Full professional proficiency in German and English (C1 level).

Nice to have

• Prior experience in the e-commerce sector.
• Background in mentoring senior talent, including Leads, Principals, and Associate Directors.

What the company offers

• Hybrid work model requiring two days per week in the office.
• 25 days of annual leave with the option to take unpaid time off.
• Flexible health budget, wellness days, and personal days.
• Dedicated learning and development budget.
• Referral bonus program.
• Office perks including occasional breakfasts, lunches, and Smoothie Tuesday.
• Health contributions via the OpenUp platform.
• Spacious, barrier-free office in Zurich or a fully equipped space in Bern.
• Regular social events to connect with colleagues.
• Opportunities for training, development, and certifications.
• Global annual DEPT® Cares Month supporting local charities.

About the company

DEPT® operates as a Growth Invention company at the intersection of technology and marketing. With a 50/50 split between tech and marketing, the partner-led firm serves ambitious brands like Google, Lufthansa, Meta, eBay, and OpenAI. Recognized as Agency of the Year at The Lovies and The Webby Awards, DEPT® has been a certified B Corp and Climate Neutral entity since 2021.

• Values include better together, relentlessly curious, and get sh*t done.
• Known for doing good and driving growth for top-tier clients.
• Partner-led structure that prioritizes speed and innovation.

How to apply

Documents to submit:

• Portfolio