Brand Ambassador for Swarovski - Zurich airport (100%)

Avolta seeks a Brand Ambassador for Swarovski at Zurich airport to drive sales, deliver exceptional customer service, and support retail operations and team training.

This position serves as a Sales Consultant for Swarovski at Zurich airport, focusing on creating a welcoming environment for international travelers while providing expert jewelry advice. The role aims to meet sales targets and ensure the commercial success of the store through personalized customer interactions.

Responsibilities

• Achieve annual sales goals and boost revenue
• Support and execute marketing campaigns
• Manage daily retail tasks, including backroom organization and maintaining store cleanliness
• Ensure efficient supply chain operations
• Apply visual merchandising standards and submit monthly reports
• Organize and conduct training sessions for sales staff
• Onboard new team members
• Provide product knowledge and customer service training
• Participate in brand-specific training for products, visual merchandising, and new launches

Requirements

• Demonstrate leadership by example and mentor team members
• Show a strong passion for delivering top-tier customer service
• Possess strong attention to detail along with analytical and numerical abilities
• Manage time effectively and solve problems professionally
• Exhibit excellent communication and interpersonal skills
• Speak fluent English and have high proficiency in German
• Be comfortable using Excel, Word, and PowerPoint
• Hold eligibility to work in Switzerland or possess a valid Swiss work permit

About the company

Avolta operates as a global leader in travel experiences, serving up to 2.3 billion passengers annually across 5,500 locations in over 75 countries. Guided by its Destination 2027 strategy, the company strives to revolutionize travel experiences. Swarovski, a brand synonymous with timeless elegance and innovative crystal creations since 1895, focuses on creating extraordinary moments through brilliant products and unforgettable shopping experiences.

• Avolta is a world-leading travel experience player with a traveler-centric philosophy.
• The company addresses the needs of up to 2.3 billion passengers each year across 5,500 outlets in more than 75 countries.
• The company is guided by its Destination 2027 strategy and aims to create a Travel Experience Revolution.
• Swarovski is synonymous with timeless elegance, exceptional craftsmanship, and innovative crystal creations since 1895.
• Swarovski's mission is to create extraordinary moments through brilliant products and unforgettable shopping experiences.