Finance Operations Specialist

Frontify seeks a Finance Operations Specialist in the Sankt Gallen area to manage billing, accounting, and process optimization. This mid-level hybrid role supports the quote-to-cash lifecycle and commercial teams.

This position serves as a central operational partner for the finance function, overseeing planning, auditing, and controlling activities. The specialist helps shape how the company manages customer-related financial operations and scales effectively. By aligning teams and improving workflows, the role strengthens the entire quote-to-cash ecosystem.

Responsibilities

• Manage core billing tasks, including subscription handling, invoicing, and dunning procedures.
• Support commercial teams with inquiries regarding pricing, quoting, and internal deal structures.
• Handle customer requests concerning purchase orders, supplier portals, payment methods, and billing questions.
• Ensure high data quality across systems and proactively resolve inconsistencies.
• Analyze current workflows to recommend improvements that boost efficiency and reduce manual work.
• Lead recurring operational reviews, reconciliations, and data validation to maintain accuracy.
• Participate in cross-functional projects aimed at system enhancements, process optimization, automation, and AI implementation.
• Document and refine processes to establish best practices that enable the Finance Operations function to scale.
• Collaborate with Legal, Revenue Operations, Sales, and Customer Success stakeholders to drive alignment and support business objectives.

Requirements

• 2-3 years of experience in Finance Operations, Revenue Operations, Accounting, Business Operations, or a related field.
• Experience with customer-facing financial processes such as billing, invoicing, collections, renewals, revenue operations, or order management.
• Advanced experience working with Excel or Google Sheets.
• Fluent English.

Nice to have

• Experience with billing and ERP platforms such as Zuora, NetSuite, Salesforce, or similar tools.
• German language skills.

What the company offers

• A minimum of 25 days annual leave per year.
• Parental, family care, and bereavement leave.
• Daily sickness benefits and accident insurance.
• Paid educational and wellbeing days off.
• Wellbeing, learning and development, and commuter allowance.
• Home office setup budget.
• Pension fund: contributions paid 60% by us and 40% by you.
• Access to exclusive perks and discounts from hundreds of top brands.
• Workation: Work from inspiring locations around the world for up to 45 days per year.
• Invite to our summer company meet-up.

About the company

Frontify fosters a vibrant culture built on creativity, collaboration, inclusion, and joy. The company is committed to an inclusive hiring experience and empowers every voice to help shape its future.

• A vibrant culture built on creativity, collaboration, inclusion, and joy.
• A place where authenticity and inclusion thrive, empowering every voice to help shape the future.
• A commitment to an inclusive hiring experience.