Mercier Consultancy Group seeks a Dutch-speaking customer service representative for a remote role based in Greece. The position involves handling inquiries and resolving issues for Canon clients.
This entry-level position serves as the primary point of contact for Dutch-speaking customers, representing Canon by delivering high-quality support and resolving queries. The successful candidate will be employed directly by the partner agency rather than Canon itself.
Responsibilities
- Manage customer questions through chat and phone channels for Dutch-speaking clients.
- Address and resolve customer complaints in a professional manner to ensure satisfaction.
- Record all customer interactions accurately within the CRM database.
- Work with internal departments to enhance product support and service workflows.
Requirements
- Native-level proficiency in Dutch, both written and spoken.
- English language skills at least at the B2 level.
- Readiness to relocate to and reside in Greece.
What the company offers
- Comprehensive relocation support covering flights, transfers, and accommodation.
- Dedicated assistance throughout the relocation process.
- Fully funded training programs.
- Health insurance coverage.
- A competitive monthly salary.
- Two additional salaries per year (13th and 14th month).
- Monthly performance-based bonuses.
- Opportunities for stable career growth within a large multinational organization.
About the company
Mercier Consultancy Group is recognized as a leading provider of digital solutions and customer service.
- Industry-leading digital solutions and customer service provider.
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.