Mercier Consultancy Group seeks a Dutch-speaking Technical Support Representative to work remotely from Athens, Greece. This junior role offers a fully paid relocation package and career growth within a global digital solutions provider.
This position serves as a customer service agent representing Canon, an industry-leading digital solutions provider. It is tailored for professionals aiming to launch their international careers in a dynamic cultural environment while providing technical support to Dutch-speaking clients.
Responsibilities
- Address customer questions and issues through phone calls, live chats, and other communication channels.
- Manage and resolve customer complaints with professionalism to ensure high satisfaction levels.
- Record all customer interactions accurately within the CRM system.
- Work with internal departments to enhance product support and streamline service processes.
Requirements
- Native-level proficiency in Dutch, both written and spoken.
- English language skills at a minimum B2 level.
- Readiness to relocate to and reside in Greece.
What the company offers
- Comprehensive relocation support covering flights, transfers, and hotel accommodation.
- A competitive monthly salary.
- Two additional annual salaries (13th and 14th month pay).
- Monthly performance-based bonuses.
- Ongoing assistance throughout the relocation process to Greece.
- Opportunities for stable career advancement within a multinational corporation.
- Fully funded training programs.
- Health insurance coverage.
About the company
The company operates as a leading provider of digital solutions and customer service, representing major brands like Canon in the industry.
- Industry-leading digital solutions and customer service provider.
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.