Customer Service Sales Manager

Gebr. Bühler AG Zürich seeks a Customer Service Sales Manager to expand after-sales operations in Thailand, focusing on Human and Animal Nutrition sectors.

The company is looking for a sales-oriented professional to lead service sales efforts in Thailand. The position involves cultivating client relationships, identifying new opportunities, and converting them into orders while collaborating with internal service and sales departments.

Responsibilities

• Meet specific targets for revenue, margins, order volume, and pipeline growth.
• Locate, nurture, and finalize service-related sales opportunities.
• Expand the service portfolio across spare parts, maintenance contracts, retrofits, upgrades, and on-site support.
• Establish strong client connections and gain insight into their operational requirements.
• Address customer pain points such as downtime, efficiency losses, quality issues, or cost concerns by proposing tailored solutions.
• Oversee the sales pipeline, prepare quotations, and generate forecasts using CRM systems.
• Generate recurring income by securing long-term service agreements and contracts.
• Work with internal teams to create competitive and effective proposals.
• Share market intelligence regarding competitor activities, pricing trends, and customer demands.

Requirements

• A degree or diploma in Engineering, Business, or a related discipline.
• At least five years of experience in technical sales, aftermarket services, or similar fields.
• Demonstrated success in managing customer relationships and achieving sales goals.
• Fluency in both Thai and English.

Nice to have

• Prior experience with machinery, spare parts, or industrial solutions is preferred.
• Familiarity with digital or AI-driven sales tools is advantageous.
• Knowledge of the food and feed processing sectors is a plus.

What the company offers

• Professional growth supported by e-learning, webinars, classroom sessions, and video resources.
• Access to a comprehensive learning platform offering more than 16,000 training modules.
• Hybrid work arrangements providing flexible working options.

About the company

Gebr. Bühler AG operates as a family-owned business that prioritizes long-term innovation and employee development. The organization fosters a diverse environment with staff from over 100 nationalities, emphasizing respect and empathy. Its mission focuses on balancing economic goals with humanity and nature, creating sustainable solutions for the food, feed, and mobility industries.

• A diverse and inclusive workplace that values respect and empathy.
• A cross-cultural environment featuring employees from more than 100 nationalities.
• A family-owned culture dedicated to long-term investment in innovation and staff.
• A commitment to balancing economic success with environmental and social responsibility.
• A focus on developing innovations that promote healthy, safe, and sustainable outcomes.