General Manager

NAVORI SA seeks a Senior General Manager in Lausanne to lead operations, drive growth, and oversee cross-functional teams in a dynamic, multicultural environment.

This senior leadership role reports directly to the CEO and Board, serving as a pivotal force in scaling the business through operational excellence and strategic execution. The position supports a new organizational framework designed to facilitate organic expansion and acquisitions, with a target to double business volume within three years across a team of over 60 skilled professionals.

Responsibilities

• Convert executive vision into concrete operational strategies.
• Advise on organizational structure to align with market opportunities and business aims.
• Establish and track KPIs to enhance performance across all divisions.
• Formulate and execute policies that support expansion while managing risks.
• Manage vendor negotiations to improve cost efficiency and service quality.
• Handle partnership agreements and negotiations.
• Maintain financial stability through P&L oversight, cost management, and risk mitigation.
• Direct administrative operations and enforce internal policies.
• Guarantee adherence to Swiss and international regulations, including tax and labor laws.
• Produce executive reports for stakeholders based on business metrics.
• Partner with the CFO on financial planning, budgeting, and revenue optimization.
• Introduce best practices to boost efficiency and lower expenses.
• Review financial results against forecasts and suggest corrective measures.
• Ensure timely and precise financial reporting with actionable insights.
• Provide weekly updates to the CEO on financial status, operational hurdles, and risks.
• Build and mentor cross-functional teams to cultivate a high-performance culture.
• Manage daily activities across development, sales, marketing, customer success, finance, and HR.
• Align departmental efforts and streamline internal workflows.
• Direct HR activities including recruitment, engagement, and leadership training.
• Champion diversity, inclusion, and professional development.
• Spearhead continuous improvement efforts throughout the organization.
• Deploy systems to automate workflows and enhance productivity.
• Facilitate communication and collaboration between departments.
• Assist teams with contract reviews and legal compliance.
• Supervise IT infrastructure and digital transformation projects.
• Guide marketing and brand strategy to strengthen market presence.
• Implement AI and other tools to automate marketing, sales, CRM, and support processes.
• Ensure high-quality customer support and responsiveness.
• Collaborate with the CTO to coordinate engineering teams and support functions.

What the company offers

• Lead a rapidly expanding international firm with innovative products and a strong client base.
• Operate within a dynamic, multicultural setting with global reach.
• Shape the company's strategic direction and future.
• Receive a competitive compensation package.
• Join a close-knit, high-performing team in an entrepreneurial environment with lean processes.

About the company

Navori Labs is a Swiss software innovator with a global footprint, serving clients in over 100 countries through high-end digital signage solutions. The company distinguishes itself in its niche by investing heavily in R&D, developing proprietary software alongside an artistic director to ensure a seamless user experience. With consistent 30% year-over-year revenue growth over the last decade, Navori continues to expand internationally through product enhancements and new market entries.

• Global presence with offices across North America, Europe, the Middle East, and India.
• Strong focus on R&D and in-house engineering collaboration.
• Consistent revenue growth and international expansion.
• Entrepreneurial culture with a lean organizational structure.
• Emphasis on inclusivity, teamwork, and result-driven performance.