In-Store Roles

Primark is hiring for various entry-level in-store positions in Switzerland, including retail management, customer experience, and operations roles within a people-first environment.

This collection of roles covers the full spectrum of in-store operations at Primark, from leading teams and managing store floors to enhancing the customer journey through visual merchandising and daily operations. Positions range from supporting the Store Manager to directly overseeing retail assistants and ensuring a safe, engaging shopping environment.

Responsibilities

• Provide on-the-floor HR support, including recruiting new staff, delivering training, and monitoring colleague well-being.
• Deliver fast, positive, and unique shopping experiences across Sales, Customer Experience, or Operations departments.
• Manage, mentor, and engage Retail Assistants to build a high-performing team as a Team Manager.
• Oversee specific store areas such as tills and fitting rooms to ensure smooth daily operations.
• Improve the customer journey through visual merchandising tasks, such as styling mannequins and arranging products prominently.
• Foster a commercial mindset to drive sales, share expertise, and contribute to the business's overall performance.
• Assist the Store Manager in leading the team, delivering excellent customer service, and achieving commercial targets.
• Lead store operations, set the store's vision, and collaborate with other managers to keep the business running effectively.
• Ensure a safe environment for both customers and colleagues, acting in an EHS or Operations Manager capacity.

Requirements

• Previous experience in the retail sector is mandatory for the Department Manager position.
• The Assistant Store Manager role requires specific relevant experience.

What the company offers

• A flexible work environment that promotes inclusivity, training, and opportunities for professional growth.
• A strong focus on learning and development to support meaningful career progression.
• Encouragement of work-life balance with flexible time allocation between the office, home, store, and supplier meetings.
• Access to four global colleague networks that provide safe spaces to share personal experiences.
• Structured programmes designed to prepare Retail Assistants for management roles and help Managers support their teams.
• An in-store discount for employees.
• A referral programme that rewards staff for recommending new hires.
• The Spark Wellbeing programme, which focuses on improving happiness through health, mindset, and lifestyle support.
• The Let's Talk Employee Assistance Programme, offering free and confidential advice on mental health, financial, and legal matters.

About the company

Primark is a global retailer dedicated to providing fun, practical, and fashion-forward products to customers worldwide. The company operates on a people-first philosophy, placing colleagues at the heart of all decisions and fostering a culture defined by caring, dynamism, and togetherness.

• Core values of caring, dynamic, and together guide daily operations.
• A people-first approach ensures colleague well-being is prioritized.
• Commitment to supporting and valuing employees through various wellbeing initiatives.