International Customer Supply Chain Specialist

The company seeks a Mid-level International Customer Supply Chain Specialist in La Tour-de-Peilz, CH, to manage cross-border logistics, ensure regulatory compliance, and resolve shipment issues while collaborating with internal and external partners.

This position focuses on facilitating the efficient cross-border movement of products to maintain operational standards and customer satisfaction. The specialist will work closely with internal departments, suppliers, logistics providers, and clients to coordinate these activities.

Responsibilities

• Coordinate global logistics operations to track shipments, monitor progress, and provide timely updates across different markets.
• Create, verify, and handle shipping paperwork to guarantee smooth dispatch and compliance with export rules and regulations.
• Apply expertise in customs procedures, Incoterms, and global shipping standards to ensure compliance with international trade laws.
• Address logistical challenges by identifying underlying causes, eliminating barriers, and ensuring deliveries arrive on schedule.
• Enhance communication with suppliers, clients, and logistics partners to maintain transparency, predict potential risks, and improve service delivery.
• Utilize SAP tools to monitor, analyze, and resolve Idoc failures, supporting accurate order execution.

Requirements

• Background in international customer service, covering export operations and transportation management.
• Understanding of Incoterms, shipping documentation, letters of credit, and customs procedures.
• Proficiency in SAP for Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes.
• Fluent English communication skills.

Nice to have

• Proficiency in additional languages is beneficial.

What the company offers

• Hybrid work arrangements for office-based positions.
• Paid leave exceeding statutory minimums.
• Career development and learning programs.
• Bonuses tied to performance.
• Healthcare support and access to an Employee Assistance Program.
• Significant employer pension contributions.
• Extended parental leave and family support resources.
• Discounts on various products and services.

About the company

Nestlé prioritizes its employees in all operations. The workplace features full accessibility, including step-free access, elevators to every floor, and accessible restrooms. The company fosters a robust safety culture, utilizing modern installations and procedures to ensure a secure environment for all staff.

• Employee-centric approach.
• Fully accessible facilities with step-free access and elevators.
• Strong safety culture with modern installations and procedures.