IT Infrastructure Director

Michael Page seeks an IT Infrastructure Director in Lausanne to oversee secure, scalable IT operations, vendor management, and digital workplace optimization for a scale-up environment.

This position focuses on delivering reliable and cost-effective IT services that enhance the employee experience. The director will collaborate with business leaders to streamline systems, drive automation, and manage technology partnerships effectively.

Responsibilities

• Direct IT operations and the digital workplace to ensure high performance.
• Handle user lifecycle processes including onboarding, offboarding, and device management.
• Supervise helpdesk functions and service management to maintain quality standards.
• Administer collaboration platforms and productivity software across the organization.
• Enhance user satisfaction by implementing technological improvements and automation.
• Collaborate with security teams to uphold compliance and data protection protocols.
• Control IT budgets, hardware assets, software licenses, and third-party vendor contracts.
• Govern the application and SaaS portfolio to ensure alignment with business goals.
• Drive adoption of tools and ensure proper governance of the technology stack.
• Negotiate software renewals and evaluate vendor performance.
• Simplify the technology landscape to lower expenses and increase efficiency.
• Work with Finance on forecasting, budgeting, and optimizing technology spend.
• Advise executive leadership on strategic technology choices.

Requirements

• Over eight years of leadership experience in IT infrastructure, operations, or digital workplace management.
• Deep expertise in IT support, identity and access management, and device lifecycle processes.
• Demonstrated success in managing SaaS governance, vendor relationships, and software licensing budgets.
• Background in international, multi-site, or rapidly growing technology settings.
• Excellent stakeholder management, leadership, and communication abilities.
• Capacity to balance long-term strategic planning with day-to-day operational execution.
• Fluent proficiency in English.

Nice to have

• Familiarity with automation and AI tools within corporate environments.
• Proficiency in languages other than English.

What the company offers

• High degree of flexibility in work arrangements.
• Competitive compensation package.
• Opportunity to work within a dynamic scale-up environment.

About the company

The client is based in Lausanne, Switzerland, operating in a fast-paced scale-up setting that values efficiency and modern technology solutions.

• Dynamic scale-up atmosphere.
• Focus on operational efficiency and modern IT practices.