Operations Engineer

Urban Connect AG seeks a Mid-level Operations Engineer in Schlieren to manage fleet operations, hardware deployments, and process improvements within a hybrid work model.

This position supports the scaling of the company's operational engine, sitting at the intersection of hardware, software, and real-world delivery. The role is critical to the backbone of service, covering fleet management, maintenance, and customer support to ensure successful growth.

Responsibilities

• Lead operational projects from start to finish, including hardware rollouts, fleet onboarding, and process optimization.
• Develop and refine scalable operational procedures, such as standard operating procedures, checklists, and escalation paths.
• Coordinate on-site hardware installations, handling site assessments, planning, commissioning, and quality assurance.
• Oversee daily fleet activities, ensuring vehicle availability, coordinating maintenance, and resolving issues.
• Manage relationships with external partners, including maintenance providers and suppliers, to ensure quality and timeline adherence.
• Assist with procurement tasks, including vendor evaluation, sourcing, and inventory tracking.
• Collaborate with the technology team on hardware-software integration, IoT monitoring, and operational tooling.
• Analyze operational data to identify inefficiencies, track key performance indicators, and drive continuous improvement.
• Support customer onboarding from an operational perspective to ensure timely and accurate delivery.

Requirements

• A degree in engineering, such as mechanical, electrical, industrial, or software engineering.
• Strong project management abilities to plan complex rollouts and track multiple moving parts.
• Comfort working at the intersection of hardware and software, with an understanding of connected systems.
• Strong analytical skills to use data for decision-making.
• Excellent written and spoken proficiency in both German and English.

Nice to have

• Experience in mobility, fleet management, EV charging, or smart infrastructure.
• Familiarity with IoT systems, sensors, or connected hardware.
• Experience with operational tooling, ticketing systems, or ERP/inventory management.
• Proficiency in French and/or Swiss German.

What the company offers

• Immediate responsibility for owning projects from day one.
• Direct collaboration with the COO and CTO.
• Hands-on experience with smart infrastructure, EV systems, and mobility technology at real customer sites.
• Exposure to enterprise customers and large-scale projects.
• Monthly mobility budget, free access to shared e-bikes, and attractive internal rates for shared premium e-cars.
• A modern office with plenty of space, outside terraces, barista-level coffee, and fresh fruits daily.
• An ambitious, pragmatic team that is fun to work with.

About the company

Urban Connect AG is rethinking corporate mobility by building a fully integrated mobility platform. The company works with some of Switzerland's largest companies and real estate operators, thriving in a startup environment where no task is beneath you.

• Rethinking the way companies move through a fully integrated mobility platform.
• Working with some of Switzerland's largest companies and real estate operators.
• Thriving in a startup environment where no task is beneath you.