ISOLUTIONS AG seeks a Mid-level Presales Consultant in Bern to bridge business needs and technical solutions for Customer Experience platforms. The role involves client demos, proposal development, and cross-functional collaboration.
This position serves as a strategic link between client objectives and technical capabilities, enabling customers to successfully implement Customer Experience solutions. The consultant will work closely with sales and technical teams to align business requirements with feasible, scalable platform features.
Responsibilities
- Work alongside sales representatives to identify client needs and design customized solution strategies.
- Deliver product demonstrations and presentations showcasing the Customer Experience platform.
- Create detailed proposals and pricing documents that match customer goals.
- Coordinate with engineering and technical groups to validate solution viability and scalability.
- Monitor market developments and competitor activities to maintain a competitive edge.
Requirements
- Demonstrated background in presales, consulting, or customer success roles focused on Customer Experience.
- Solid grasp of customer journey mapping principles and digital transformation initiatives.
- Outstanding verbal and written communication abilities.
- Capacity to convert complex technical details into clear business benefits.
- Professional fluency in both German and English.
Nice to have
- Proficiency in additional languages beyond German and English.
What the company offers
- Attractive base compensation paired with performance-driven incentives.
- Adaptable work schedules and a contemporary workspace.
- Clear pathways for career advancement and skill development.
- Supportive team environment that encourages innovation and cooperation.
About the company
ISOLUTIONS AG operates as a prominent provider of Customer Experience solutions, assisting organizations in modernizing customer interactions through digital innovation. The firm maintains operational offices across Switzerland and Spain.
- Focus on digital innovation to transform customer interactions.
- International presence with offices in Switzerland and Spain.
- Collaborative and innovative team environment.
- Commitment to professional growth and development.
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