Property Management Specialist (w/m/d)

Andermatt Swiss Alps seeks a Property Management Specialist to handle administrative duties for its real estate portfolio and support the daily operations of its parking facilities in Andermatt, CH.

The company is looking for a professional to manage the day-to-day administration of a mixed real estate portfolio, which includes owned units, condominiums, and rental properties. In addition, the role involves overseeing the operational aspects of the Andermatt Reuss Parking facilities, ensuring that barriers, payment systems, EV charging stations, and car wash services run smoothly.

Responsibilities

• Serve as the primary point of contact for property owners, staff, contractors, and other stakeholders, addressing their daily inquiries and needs.
• Manage administrative workflows such as maintaining master data, updating property records, processing invoices, placing supply orders, and assisting with insurance claim procedures.
• Monitor facility management services and provide necessary administrative support to the maintenance team.
• Coordinate maintenance, repair, and servicing activities to help preserve property value, while supporting the team in using the Sambesi maintenance software.
• Handle warranty issues and process defect notifications in collaboration with developers and contractors.
• Configure and manage the electronic access control system for the properties.

Requirements

• Hold a completed commercial apprenticeship (Federal VET Diploma) or an equivalent qualification.
• Possess prior experience in the administrative management of real estate assets.
• Demonstrate an independent, structured, and reliable work style.
• Show a strong customer service mindset with a proactive, solution-oriented approach.
• Exhibit excellent organizational skills and strong communication abilities when interacting with diverse stakeholders.
• Be confident in handling complaints and challenging situations professionally.
• Have fluent German and good English skills (minimum B2 level) for both written and spoken communication.
• Have a good working knowledge of Microsoft Office applications.

Nice to have

• Experience in technical property management.
• Familiarity with property management or real estate software tools.

About the company

Andermatt Swiss Alps is responsible for planning, building, and developing the year-round destination of Andermatt, which features apartment buildings, hotels, and villas in the Andermatt Reuss area. The company owns prestigious assets including The Chedi Andermatt and Radisson Blu Reussen hotels, an 18-hole, par-72 championship golf course, and the Andermatt Concert Hall.

• The company focuses on creating a comprehensive year-round destination with a diverse range of accommodations and leisure facilities.
• It owns and operates high-end hotels, a championship golf course, and a concert hall.