Receptionist

EFG International seeks a Receptionist in Zürich to deliver five-star hospitality and administrative support, ensuring a premium client experience.

As the primary point of contact for the firm, this position is responsible for creating a seamless and high-end client experience that aligns with five-star hospitality standards. The role combines professional reception duties, switchboard management, and various administrative tasks to support both visitors and internal operations.

Responsibilities

• Adhere strictly to the established hospitality service protocols.
• Greet, welcome, and guide visitors, anticipating their needs to ensure a positive first impression.
• Physically escort clients to lounges, offer beverages, and provide attentive service.
• Prepare and reset conference rooms and lounges, including providing necessary service.
• Manage building access, issue visitor badges, and monitor for any suspicious activity to maintain security.
• Coordinate and book meeting rooms as needed.
• Assist with internal events and management meetings by arranging catering such as breakfasts and lunches.
• Handle confidential information in compliance with all internal regulations.
• Register external guests and distribute access badges.
• Track and record statistics regarding visitor and client traffic.
• Ensure facility cleanliness and liaise with maintenance teams for repairs.
• Assemble Welcome Packs and help organize induction days for new hires.

Requirements

• Completion of a commercial education program.
• Demonstrated background in hospitality or hotel services.
• Experience in managing interventions or service requests.
• Approximately 5 to 7 years of experience in reception or administrative assistant roles.
• Fluency in both German and English is mandatory.
• Strong proficiency with Microsoft Office and other IT tools.

Nice to have

• Knowledge of French or Italian is highly valued.

About the company

EFG International operates as a global private banking group with a presence in more than 40 locations, providing asset management and private banking services. The organization aims to be an employer of choice by fostering a dynamic, stimulating, and inclusive work environment built on mutual respect. Its purpose centers on empowering entrepreneurial minds to generate value for the future, relying on core values such as accountability, passion, and a partnership-oriented approach to drive innovation and sustainable success.

• The firm strives to be an employer of choice through a stimulating and dynamic work environment.
• An equitable and inclusive culture is maintained, founded on mutual respect.
• Team contributions are valued and recognized within a supportive atmosphere.
• Diversity is leveraged as a competitive advantage to enhance decision-making and innovation.
• Core values include Accountability, Hands-on attitude, Passion, Solution-driven mindset, and Partnership-oriented collaboration.
• The company purpose is empowering entrepreneurial minds to create value today and for the future.