Manages the Regional IT team to ensure deployment of agreed IT roadmaps and oversee implementation of IT solutions.
Ensures efficient delivery of all regional IT services, including IT support, infrastructure management, and regional application maintenance.
Acts as key escalation point between IT and business across all functional IT areas and manages third-party vendors.
Collaborates with business leadership to identify opportunities, prioritize projects, and oversee regional investment intake processes.
Creates a shared vision for solutions, facilitates decision-making, and identifies new opportunities.
Develops and implements a process for consolidating business roadmaps, prioritizing demands, and presenting for investment approval.
Ensures thorough analysis of business requirements to recommend solutions meeting business needs.
Identifies, screens, and evaluates new solution opportunities to address internal and external customer needs.
Negotiates and agrees on service levels with IT CoE and Operations, monitors performance, and acts as an escalation point for critical service problems.
Balances service costs with business demands when handling new requirements.
Requirements
Bachelor’s degree in Information Technology, Computer Science, Engineering, or Business Administration, or equivalent experience.
10+ years of experience in IT and business-facing technology roles.
10+ years of leadership experience, including managing regional or multi-country IT teams.
Proven experience defining and executing regional IT strategies and roadmaps aligned with global IT direction.
Strong background in regional IT service delivery and operations, including infrastructure, applications, and support.
Demonstrated ability to operate in complex, multinational environments and partner with senior business leadership.
Experience managing IT budgets, vendor relationships, and service performance.
Excellent English skills.
Nice to have
Master’s degree in IT Management, Business Administration, or Digital Transformation.
Certifications in ITIL, COBIT, or similar IT governance / service frameworks.
Additional major languages are an advantage.
What the company offers
Opportunity to be part of a team that helps make travel and culinary memories.
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.