Director, Information and Technology Management Department (Chief Information & Technology Officer)

The International Labour Organization (ILO) seeks a Director for its Information and Technology Management Department (CIO/CITO) based in Geneva. This senior, fixed-term role requires strategic leadership in digital transformation, cybersecurity, data management, and technology services across global offices, reporting to the Assistant Director-General for Corporate Services.

The Director of the Information and Technology Management Department (CIO/CITO) serves as the ILO’s central authority for information, digital, and technology matters, overseeing enterprise-wide initiatives across Headquarters, regional, and field offices. As a senior management member, the role advises the Director-General and Assistant Director-General on technology strategy, digital transformation, and risk management to support organizational performance and reform goals.

Responsibilities

• Set the strategic direction for the ILO’s information and technology management, ensuring alignment with organizational goals.
• Develop and manage the organization’s digital and technology strategy, adapting to priorities, constraints, and risk tolerance.
• Oversee human and financial resources within the department, allocating them to ensure timely delivery of results-based projects.
• Advance digital initiatives in a regulated, consensus-driven environment, using diplomacy and influence to balance stakeholder needs.
• Advise senior leadership on technology, data, and digital investments, including market analysis and policy development.
• Lead digital transformation efforts to improve collaboration, knowledge sharing, and user experience globally.
• Ensure secure, reliable, and cost-effective technology services support global operations while maintaining continuity.
• Guide the design of shared or global service models for IT, enhancing efficiency, consistency, and value.
• Lead the integration of artificial intelligence and emerging technologies, ensuring ethical use and measurable benefits.
• Establish enterprise-wide governance for architecture, digital platforms, data, AI, cybersecurity, and technology investments.
• Manage information, cybersecurity, and business continuity risks in line with the ILO’s enterprise risk framework.
• Oversee enterprise architecture, standards, and technology roadmaps to ensure long-term coherence and interoperability.
• Lead information and data management, analytics, and business intelligence, promoting data governance and responsible use.
• Represent the ILO in UN-wide digital forums and build collaborative, trust-based partnerships across the organization.
• Perform other duties as assigned.

Requirements

• An advanced university degree (Master’s or equivalent) in information management, IT, computer science, digital transformation, data science, or a related field.
• At least 15 years of progressive experience in information or technology leadership, including senior executive roles at the international level.
• Proven experience leading large, complex IT functions in international or public sector organizations.
• Demonstrated success in digital transformation, enterprise systems, data analytics, and technology-driven change.
• Experience managing large budgets, multidisciplinary teams, and complex vendor networks.
• Track record in building and managing global service delivery models, including service centres for distributed organizations.
• Excellent command of one of the ILO’s working languages (English, French, or Spanish) and working knowledge of a second.

Nice to have

• Working knowledge of a third ILO working language is an advantage.
• A first-level university degree (Bachelor’s or equivalent) in a relevant field, plus two additional years of experience, may be accepted in place of an advanced degree.

About the company

The International Labour Organization (ILO) values diversity and encourages applications from qualified individuals, including women and persons with disabilities. The organization promotes staff mobility, and appointees may be assigned to different roles in field or Headquarters locations. Candidates from under-represented member States are especially encouraged to apply.

• The ILO promotes diversity and inclusion among its staff.
• Staff mobility is encouraged, with potential assignments in field or Headquarters locations.
• Applications from candidates from under-represented member States are particularly welcome.

How to apply

Documents to submit:

• curriculum vitae