Director of Product Testing

The company seeks a Director of Product Testing in Zürich to lead global testing strategy, focusing on consumer psychology and subjective feedback to drive preventative quality excellence.

This position is responsible for embedding athlete perspectives and consumer psychology into the core product development process. The goal is to move beyond reactive quality checks toward a proactive approach that ensures excellence through deep user insights.

Responsibilities

• Create and implement a forward-looking testing strategy that emphasizes consumer feedback and psychological insights over standard mechanical evaluations.
• Guide, motivate, and develop a group of technical testing specialists.
• Build and deploy innovative testing methods, such as dynamic focus groups and A/B testing, to measure subjective qualities like comfort, fit, and perceived speed.
• Provide strategic oversight and leadership for the worldwide Product Testing department.
• Collaborate with Product Development, Design, Quality Engineering, and Strategy teams to integrate testing findings early in the design and manufacturing stages.
• Promote the adoption of AI and automation to enhance team capabilities, optimize workflows, and allocate more resources to human-centric, field-based testing.
• Convert complex quantitative and qualitative data into clear, compelling narratives that guide key product decisions.

Requirements

• Demonstrated experience in senior leadership positions, with a proven ability to build and nurture high-performing teams.
• Essential background in a consumer-facing industry.
• Proven capability to lead organizational change and manage transitions effectively.

Nice to have

• Prior experience in sporting goods (footwear, apparel, accessories), consumer electronics, or other premium product categories is highly valued.
• A degree or advanced studies in Psychology, Kinesiology, Human Factors, or a related field is a significant advantage.

About the company

The company is driven by a mission to empower human movement and deliver exceptional performance and sensory experiences. The team thrives on a culture of relentless discovery, transforming athlete feedback and scientific data into market-leading products.

• Obsessed with empowering human movement and delivering unparalleled performance and sensory experiences.
• Fueled by a culture of relentless discovery.
• Mission to prove product greatness by transforming athlete feedback and scientific data into market-leading performance.