eCommerce Operations Intern

Full Stack Supply Co is seeking an eCommerce Operations Intern to support daily operations across multiple brands and markets. The role involves hands-on work with site management, product launches, merchandising, and QA in a fast-paced outdoor sports environment.

This internship supports the day-to-day execution of the company’s eCommerce business across various brands and markets. It is designed for early-career individuals eager to gain practical experience in digital commerce, site operations, merchandising, and direct-to-consumer execution within a dynamic outdoor sports company.

Responsibilities

• Assist with the daily management of eCommerce sites across different brands and markets
• Help set up products, update pages, maintain collections, and manage catalogue structure and back-end site functions
• Support digital merchandising changes according to the eCommerce team’s priorities
• Contribute to product launches, campaign pages, promotional setups, homepage changes, and seasonal updates
• Perform quality assurance checks on product pages, site updates, campaigns, promotions, and customer-facing flows
• Test site changes before launch, identify errors or inconsistencies, and report issues clearly to the team
• Support translation and localisation efforts across different markets and languages
• Help prepare routine reports, trackers, and operational updates for the eCommerce team
• Collaborate with eCommerce, Marketing, CX, and Operations teams on site updates, launches, and customer-facing changes

Requirements

• Strong organisational skills and attention to detail
• Interest in eCommerce, digital operations, and online merchandising
• Comfort with digital tools, especially Shopify, Shopify apps, and related eCommerce platforms
• Proficiency in Excel or Google Sheets, including pivot tables and lookups
• Familiarity with reporting tools like Looker, or willingness to learn
• Structured, reliable, and proactive work approach
• Ability to identify problems and communicate issues clearly
• Capacity to manage multiple tasks with care and follow through
• Collaborative attitude and openness to working with various teams
• Awareness of accuracy needs across different markets, currencies, and languages
• Fluent written and spoken English

Nice to have

• Prior internship, part-time, or project experience in eCommerce
• Basic knowledge of HTML

What the company offers

• An energetic and dynamic team in a fast-paced international setting
• Brands with strong identities and values that align with team members and customers
• Swiss intern wage, suitable for post-graduate students entering the outdoor sports industry
• A pair of Faction Skis or a United Shapes snowboard, plus a set of clothing to wear and ride with pride

About the company

Full Stack Supply Co is a multi-brand group creating a new generation of outdoor sporting equipment brands focused on people and the planet. The company integrates sustainable practices, promotes activism, and drives positive environmental and social change. Its independent brands — Faction Skis, United Shapes, and phaenom footwear — are known for award-winning design and innovative omnichannel distribution.

• Commitment to sustainability across all business operations
• Focus on environmental and social impact
• Support for activism and positive change
• Award-winning product design and forward-thinking distribution
• Strong brand identities that resonate with fans and team members