The company seeks a Front Office Agent for its 25hours Hotel Zürich Langstrasse location. The position involves managing guest interactions at the reception desk to ensure a positive experience throughout their stay.
This position supports the Front Office team at the 25hours Hotel Zürich Langstrasse reception. The primary objective is to guarantee guest satisfaction from the moment of arrival until departure.
Responsibilities
- Maintain a welcoming atmosphere and ensure guests feel satisfied at the reception desk.
- Stay calm and composed during high-volume check-in periods.
- Facilitate smooth guest arrivals and operations at the front desk.
- Set up the reception area before the shift begins and tidy it up afterward.
Requirements
- Successfully completed hospitality training.
- Prior professional experience working at a front office.
- Fluent proficiency in both German and English.
Nice to have
- Knowledge of additional languages.
What the company offers
- A four-day work week for full-time employees.
- Complimentary stays at 25hours Hotels, up to 10 nights annually.
- A public transport allowance.
- Discounts at Ennismore bars, restaurants, and hotel rooms globally.
- Special offers from cooperative partners.
- Flexibility for part-time work and other adjustments.
- Staff parties.
About the company
The company prioritizes personality and character over traditional CVs. It encourages authenticity, caring, and a proactive, honest attitude. The organization values inspiring colleagues and guests and promotes a four-day work week.
- The company values personality and character over traditional CVs.
- The company encourages authenticity and caring.
- The company promotes a 4-day work week.
- The company values inspiring colleagues and guests.
- The company values a proactive and honest attitude.
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.