German Speaking Fraud Investigator - Work In Sofia, Bulgaria

Mercier Consultancy Group · schweiz

A mid-level Fraud Investigator position based in Sofia, Bulgaria, for a German-speaking professional to protect a prestigious banking institution's integrity and customer assets.

This position serves as a critical safeguard for a leading banking institution, ensuring the security of the financial system and protecting clients from fraudulent activities. The investigator acts as a key point of contact for German-speaking stakeholders while collaborating with internal risk and compliance teams to maintain operational integrity.

Responsibilities

  • Examine suspected fraudulent transactions, account behaviors, and activities within the bank's portfolio.
  • Analyze financial records and customer data to detect irregular patterns and potential fraud indicators.
  • Communicate directly with German-speaking customers, banking partners, and internal teams.
  • Work closely with compliance, risk, and anti-money laundering (AML) departments.
  • Draft detailed investigation reports and present findings to senior management and relevant authorities.
  • Track fraud trends and emerging typologies across the European banking sector.
  • Escalate complex or high-risk cases through established internal channels.
  • Ensure strict confidentiality and compliance with GDPR and financial data protection regulations.

Requirements

  • Native or fluent proficiency in both spoken and written German.
  • Possession of a valid EU passport.
  • Strong analytical and critical thinking capabilities.
  • Solid understanding of banking operations, payment systems, and compliance frameworks, including AML and KYC principles.
  • Excellent written and verbal communication skills in both German and English.

Nice to have

  • Prior experience in fraud investigation, financial crime, risk management, or related banking roles.
  • Proficiency in Microsoft Office applications and familiarity with fraud detection or case management software.

What the company offers

  • A competitive monthly salary aligned with experience and industry standards.
  • Fully paid training programs.
  • Comprehensive health insurance coverage.
  • A fully paid relocation package, including return flights, airport transfers, and hotel accommodation.
  • Monthly performance bonuses.
  • A one-time €1,500 signing bonus for all new hires.
  • Clear career progression pathways within fraud, compliance, and financial crime sectors.

About the company

Mercier Consultancy Group is an international recruitment and business process outsourcing firm. The company provides a supportive, multicultural working environment within a leading international banking operation.

  • Supportive, multicultural working environment.
  • Opportunities for career progression in fraud and compliance.

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