O&T Sales Lead OA

OTIS SA seeks a Senior O&T Sales Lead OA in Switzerland to lead the maintenance and repair sales strategy, manage a team of sales representatives, and drive growth through disciplined pipeline management and market analysis. The role requires fluency in French and English, with German being an advantage.

The O&T Sales Lead OA is responsible for shaping and executing the Operating Unit’s sales strategy for the maintenance and repair business in Switzerland. This role ensures the local sales team is aligned with business priorities and performance targets, while driving disciplined pipeline management, forecasting, and sales planning. It involves daily collaboration with OT Leads and sales representatives to achieve sales goals.

Responsibilities

• Execute the annual sales strategy for the maintenance and repair business in Switzerland
• Lead and support Service Sales Representatives, including Generalists, Account Managers, Recovery specialists, and T-Sales Representatives
• Oversee pricing execution and manage annual price adjustments
• Implement pipeline management practices, CRM usage, and digital sales tools
• Boost lead generation through digital marketing and targeted acquisition efforts
• Analyze market trends to inform actions that expand the service portfolio and contracts
• Enhance contract offerings and grow the maintenance portfolio
• Manage the repair sales funnel, lead generation, and customer engagement activities
• Plan and run T-campaigns to support sustainable growth in repair services
• Support the rollout of international processes and tools to meet growth targets

Requirements

• Minimum of 5 years of experience in service and repair sales
• Deep understanding of maintenance, repair, and sales operations
• Fluency in French and English
• Ability to lead cross-functional teams
• Strong communication and stakeholder management abilities
• Analytical, strategic, and problem-solving skills
• Customer-focused and value-driven approach
• Results-driven with a proven track record of delivery
• Team player comfortable in matrix organizational structures
• Commercial expertise with experience in optimizing sales processes
• Proficiency in CRM and digital sales tools
• Strong coaching and development capabilities
• Expertise in pipeline management, forecasting, and data-based decision-making

Nice to have

• German language skills are an advantage

What the company offers

• Access to training, development, and resources to build leadership and capabilities in Sales, Field, Engineering, and Major Projects
• Participation in the Employee Scholar Program, where Otis sponsors colleagues for degrees or certification programs

About the company

Otis is the world’s leading elevator and escalator company, serving 2.4 billion people daily and maintaining around 2.4 million customer units globally. The company values innovation, diversity, and puts people—passengers, customers, and employees—at the center of its operations. It is guided by its Three Absolutes: Safety, Ethics, and Quality.

• Committed to safety, ethics, and quality in all operations
• Diverse and global workforce with a legacy of innovation
• People-centered approach for passengers, customers, and colleagues
• Supports employee development through training and scholarship programs