Salesforce Solution Architect

SUMMIT RECRUITMENT AG seeks a Senior Salesforce Solution Architect in Zug to bridge business needs and vendor delivery, focusing on architecture and governance rather than hands-on coding.

This senior, business-facing position serves as the primary link between internal stakeholders and external implementation partners. The role splits its focus between defining high-level solution architectures and overseeing vendor performance to ensure successful delivery. It is designed for an experienced professional who excels at translation between business strategy and technical execution without engaging in direct development.

Responsibilities

• Create comprehensive Salesforce solution designs that support business goals, converting stakeholder needs into clear technical blueprints.
• Establish target architectures for Sales Cloud, Service Cloud, and related products, including integration points with external systems.
• Oversee the solution blueprint throughout the entire project lifecycle, from initial scoping and design through testing, go-live, and hypercare.
• Manage external implementation partners by reviewing statements of work, tracking progress, mitigating risks, and ensuring adherence to quality standards and timelines.
• Lead project governance activities, including steering committees, status reporting, budget monitoring, change request management, and escalation handling.
• Serve as the internal single point of accountability for Salesforce initiatives, representing both business interests and technical solutions to senior leadership.
• Ensure all solutions remain scalable, maintainable, and aligned with Salesforce platform best practices, despite implementation being handled by partners.
• Contribute to the overall Salesforce roadmap, prioritization efforts, and platform governance strategies.
• Drive user adoption and manage change across business user groups.

Requirements

• Several years of experience as a Salesforce Solution Architect, Functional Architect, or senior consultant with a strong history of successful deliveries.
• Demonstrated ability to design solutions across at least two distinct Salesforce clouds.
• Strong background in project and vendor management, including ownership of SOWs, running steering committees, and managing external partners to meet budget and quality targets.
• Ability to operate effectively at the intersection of business and technology, translating requirements without writing code.
• Solid understanding of Salesforce platform capabilities, data models, integration patterns, and licensing structures.
• Excellent stakeholder management, communication, and facilitation skills across business, IT, and external partner teams.
• Structured, pragmatic, and outcome-focused approach, with the confidence to challenge vendors and stakeholders when necessary.
• Fluent proficiency in English.

Nice to have

• Experience with Experience Cloud, Marketing Cloud, or Data Cloud.
• Relevant Salesforce certifications such as Application Architect, System Architect, or progress toward Certified Technical Architect.
• German language skills.