Senior Director International Customers (m/w/d)

Mondelez Schweiz GmbH seeks a Senior Director International Customers in Zürich to lead the Europe Central Sales Leadership Team, focusing on international customer engagement and the future of snacking.

This position sits within the Mondelez Europe Central Sales Leadership Team. The role is dedicated to shaping the future of snacking and managing high-level international customer partnerships.

Responsibilities

• Collaborate with lead countries to design the European engagement strategy for the International Customer & Retail Alliance.
• Handle negotiations for European International Customer & Retail Alliance contracts.
• Monitor and track the implementation of agreed initiatives within the International Customer & Retail Alliance agreement across markets.
• Coordinate and communicate negotiation strategies with market teams to maintain consistent messaging and behavior.
• Provide regular updates on international negotiation strategy and status to the Mondelez Europe Leadership Team.
• Continuously assess the effectiveness of the International Customer & Retail Alliance relationship and the impact of activities.
• Develop new approaches to international customer engagement.
• Lead, coach, and develop a team of international Account Managers and their respective teams.
• Support the development of retailer data strategy and playbook (e.g., Carrefour Links and Datashopper).

Requirements

• 10+ years of professional sales experience in an FMCG international company.
• In-depth knowledge of the European/international trade environment and commercial leverages.
• Proven expertise in building strong customer connections, Joint Business Planning, and converting integrated commercial plans into triple-win joint value creation and measurable in-market results.
• Highly skilled negotiator with a proven track record of trade spend effectiveness management and optimization.
• Several years' experience growing volume, net revenues, profit, and market shares for global and local categories.
• Proven track record of successful people leadership and development at senior levels, ideally remotely across different geographies.
• Strong influencing and communication skills combined with strong interpersonal and relationship-building skills to effectively interact with external and internal stakeholders.
• Excellent English skills are a must.

What the company offers

• Relocation support is not available, but minimal support is offered through the Volunteer International Transfer Policy for candidates voluntarily moving internationally.
• The company values talented employees and strives to help associates grow professionally before recruiting new talent.

About the company

Mondelez Schweiz GmbH emphasizes that its people are the key to its success.

• The company believes that its people make all the difference in its success.