Boutique Assistant

Roger Dubuis seeks a Boutique Assistant in Zurich to support Sales Advisors and deliver exceptional client experiences within the Richemont luxury group.

As part of Richemont, a global leader in luxury, this position is based in Zurich. The role supports the Maison’s mission to promote exceptional know-how within an enchanting and creative environment, ensuring every client interaction reflects the brand's distinguished standards.

Responsibilities

• Assist Sales Advisors with seamless and elegant operational support.
• Oversee the complete client journey, including preparation, presentation of creations, and post-visit follow-up.
• Maintain and elevate the high standards of the Maison’s Client Experience.
• Craft memorable client moments through warm greetings and artistic presentation techniques.
• Help Sales Advisors with clienteling tasks and preparation for prestigious High Jewellery events.

Requirements

• Fluency in Swiss German, German, and English.
• Prior experience in luxury hospitality or the high-end retail sector.
• Strong adaptability, empathy, and active listening skills.
• Natural comfort in a refined boutique setting, engaging with a diverse range of clients.

Nice to have

• Proficiency in a fourth language.

What the company offers

• A competitive remuneration package.
• A comprehensive onboarding program covering the brand’s history, savoir-faire, and creations.
• Daily support within a benevolent and collaborative team environment.
• Career growth opportunities within prestigious Maisons under the Richemont umbrella.

About the company

Roger Dubuis is a High Jewelry Maison that values exceptional craftsmanship and creativity. The company embraces diversity and inclusion, believing that these elements foster creativity and knowledge. It hires talents from various backgrounds and believes in the power of dreams and the artistry of emotion.

• Promotes exceptional know-how in an enchanting and creative environment.
• Hires talents from many different backgrounds and experiences.
• Believes that diversity and inclusion drive creativity and knowledge.
• Values the power of dreams and the artistry of emotion.