Inside Sales Representative

Genedata seeks a Mid-level Inside Sales Representative in Basel, Switzerland, to support sales growth by managing inbound leads, qualifying prospects, and coordinating introductory meetings. The role requires a Master’s in Life Sciences and strong communication skills, with a focus on CRM data quality and cross-team collaboration.

This position is part of Genedata’s global marketing team based in Basel, Switzerland. It focuses on engaging with inbound leads, qualifying them, and facilitating initial meetings with prospects to support sales growth and ensure a positive customer experience.

Responsibilities

• Respond quickly to incoming inquiries via email and phone.
• Evaluate and qualify inbound leads using set criteria to identify potential sales opportunities.
• Coordinate introductory meetings between new prospects and the sales team.
• Deliver basic product overviews to prospective customers.
• Maintain accurate CRM data and track MQL progress within the system.
• Act as a liaison between Marketing, Sales, and Business Units.
• Help improve and communicate lead management processes.
• Stay updated on company products, services, and industry trends to effectively engage with prospects.

Requirements

• A Master’s degree in Life Sciences is required.
• Strong communication and presentation abilities, with a talent for creating engaging messages.
• Ability to listen to and understand customer needs to customize sales approaches and build trust.
• Resilient and committed to ongoing learning and improvement.
• Excellent problem-solving skills with a focus on goal prioritization and business outcomes.

Nice to have

• Familiarity with biopharma research and development processes is preferred.
• 1-2 years of experience in sales, marketing, or customer service is preferred.
• Previous experience with enterprise CRM systems, especially Salesforce, is preferred.

What the company offers

• Comprehensive and competitive benefits, including a healthcare program and paid time off.

About the company

Genedata fosters a culture of belonging where diverse perspectives are valued. The company is driven by a shared commitment to innovation and tangible impact, leveraging Danaher’s continuous improvement system to turn ideas into results. It partners globally with customers to solve complex challenges and advance scientific discovery.

• A culture of belonging where every voice and unique perspective is valued.
• A shared commitment to innovation and creating tangible impact.
• Use of Danaher’s continuous improvement system to turn ideas into results.
• Global partnerships with customers to solve complex challenges and advance science.