FELFEL seeks an Operations Assistant (50-60%) in Zurich or Lausanne to manage logistics coordination and service standards. The role requires fluency in English plus German or French, depending on the location.
This position supports FELFEL’s dispatcher team by ensuring smooth daily operations and high-quality service delivery. The assistant acts as a central link between logistics partners, drivers, and internal departments, handling supply chain processes and resolving operational challenges. It is an hourly contract for 50-60% capacity, based onsite in either Zurich Wiedikon or Lausanne Flon.
Responsibilities
- Oversee service standards to guarantee a seamless operational experience for users.
- Serve as the primary contact for supply chain activities and logistics coordination.
- Liaise with external logistics providers and multilingual drivers through various communication channels.
- Partner with customer service and hardware teams to troubleshoot and resolve issues.
Requirements
- Fluent command of English is mandatory.
- Candidates for the Zurich location must be fluent in German.
- Candidates for the Lausanne location must be fluent in French.
- Applicants must be non-smokers.
- A valid Swiss passport or current work permit is required.
Nice to have
- Prior hands-on experience in logistics, coordination, or general operations.
- Trilingual ability (English, German, and French) is considered a strong advantage.
What the company offers
- An hourly wage of CHF 25.00.
- Daily provision of fresh, high-quality meals prepared near the office.
- Access to barista-style coffee and premium tea selections.
- A collaborative workplace culture that encourages individual initiative.
About the company
Founded in 2013, FELFEL operates as a family business dedicated to helping Swiss employers excel in hospitality. With a team of 150 employees, the company manages services across approximately 1,000 locations throughout Switzerland.
- Family-owned business structure since 2013.
- Focus on empowering Swiss hospitality professionals.
- Collaborative environment that values proactive behavior.
How to apply
Documents to submit:
Application language: English or French
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.