Regional Finance Business Partner (Customer Service)

Bühler seeks a Regional Finance Business Partner in Uzwil to align customer service strategies with financial goals, optimizing the Lead-to-Cash process through data-driven insights and cross-functional collaboration.

This position acts as a strategic liaison between finance and customer service operations. The primary objective is to synchronize service strategies with broader business targets while streamlining the Lead-to-Cash workflow to ensure financial health and operational efficiency.

Responsibilities

• Generate and analyze financial reports to support resource allocation and strategic decisions.
• Track key service metrics such as turnover, margins, and coverage variances to spot potential risks or growth areas.
• Collaborate with internal teams across regions and globally to resolve service coverage issues.
• Leverage market data and analytics to suggest enhancements to existing processes.
• Deliver clear, evidence-based presentations to stakeholders to influence strategic choices.
• Monitor industry developments and emerging technologies to advise leadership on future opportunities.

Requirements

• A bachelor’s degree in Finance, Accounting, Business Administration, or a closely related discipline.
• At least five years of professional experience in financial analysis, reporting, and interpreting complex data.
• Advanced skills in Microsoft Excel and PowerPoint, along with proficiency in SAP S/4 Hana and SAP Analytics for data visualization.
• Proven ability to work effectively with cross-functional teams to achieve business objectives.

What the company offers

• Extensive learning resources including video courses, e-learning modules, classroom sessions, and webinars.
• Unlimited access to a digital learning platform featuring more than 16,000 training options.
• Flexible work arrangements, including a hybrid model where applicable.

About the company

Bühler is a family-owned enterprise with a heritage spanning over 160 years, known for its long-term perspective and commitment to sustainable development. The organization strives to balance economic growth with respect for humanity and nature, fostering an inclusive environment that celebrates global diversity and empathy among its workforce of over 100 nationalities.

• Promotes an inclusive workplace culture grounded in respect and empathy.
• Employs a diverse workforce representing more than 100 different nationalities.
• Maintains a family-owned structure with a history exceeding 160 years, emphasizing long-term strategic thinking.
• Dedicated to creating sustainable solutions that harmonize economic, environmental, and social interests.