SWISS seeks an intern for its Training & Knowledge Management team to design eLearning courses and learning assets in a hybrid role based in Zürich.
This internship sits within the Training & Knowledge Management team, which is embedded in the Crew Planning & Disposition department. The position focuses on creating effective digital learning materials and supporting broader knowledge management initiatives.
Responsibilities
- Manage the full lifecycle of eLearning course development, from initial concept and storyboarding to final publication.
- Produce diverse learning materials including videos, screencasts, graphics, user guides, and presentation decks.
- Collect, organize, and translate complex information into clear content tailored to the learner.
- Develop interactive activities and assessments that simulate realistic workplace scenarios.
- Leverage artificial intelligence and contemporary learning technologies to speed up content production.
- Support onboarding efforts, internal communication campaigns, process management, and other knowledge management tasks.
Requirements
- Possess a higher education diploma or be enrolled in or have completed a Bachelor's or Master's program (with at least three semesters completed).
- Demonstrate prior experience in areas such as eLearning, instructional design, adult education, content creation, multimedia production, psychology, or communication.
- Maintain a confident level of proficiency in English.
Nice to have
- Knowledge of the German language is considered an advantage.
What the company offers
- Work in a hybrid setup that combines remote work with in-office presence.
- Gain hands-on experience using AI tools and modern learning technologies.
About the company
SWISS operates as Switzerland’s premier air carrier, known for its premium service standards. The airline reflects traditional Swiss values and is committed to high-quality products and services. As a member of the Star Alliance and part of the Lufthansa Group, SWISS also pursues ambitious environmental targets, aiming to reduce net emissions by half by 2030 and achieve carbon neutrality by 2050.
- SWISS is recognized as Switzerland’s leading air carrier and a premium airline.
- The company upholds traditional Swiss values with a strong focus on high product and service quality.
- SWISS is dedicated to sustainability, with goals to halve 2019 net emissions by 2030 and reach carbon neutrality by 2050.
- The airline is a member of the Star Alliance and operates within the Lufthansa Group.
Quelle: öffentlich zugängliche Karriereseite des Arbeitgebers. Batchly ist nicht der Arbeitgeber und steht nicht notwendigerweise in einem Vertragsverhältnis mit dem Unternehmen.